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Delinquent Rent Credit Reporting and Collection Services for Landlords

By on October 5, 2016 in Education, Support with 0 Comments
Delinquent Rent Credit Reporting and Collection Services for Landlords

Your lease agreement serves as the legal contract that entitles you to collect unpaid rent and additional fees if a security deposit does not cover the due amount. If you have a renter who owes you money one of the options is to send your renter to collections and report his delinquency to the major […]

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Can’t Open Downloaded Reports in Excel?

Can’t Open Downloaded Reports in Excel?

If you have recently updated your computer to run Windows 10, you might be experiencing an issue when trying to download and view reports.   A recent update by Microsoft to Office 365 prevents users from opening excel files that were downloaded from an online application (like some of our users are experiencing with reports […]

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Need Help Figuring Out Your Property Management Software?

Need Help Figuring Out Your Property Management Software?

Did you know you have access to all sorts of helpful articles and how to guides for your software? Rentec Direct’s software is designed to be easy and intuitive, but like any versatile program, there can be a lot to learn all at once.  Even the best of us get stumped or need a quick […]

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Important Reports for Property Managers and Landlords

Important Reports for Property Managers and Landlords

One of the most important benefits of using property management software are the powerful reporting functions available to landlords and property managers.  Property managers and landlords are able to automatically generate custom reports on tenants, properties, financial accounts, and more.   By providing instant access to vital information stored in your account, you can use […]

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Feature Friday: Integrated Utility Billing For Property Managers

Feature Friday: Integrated Utility Billing For Property Managers

For property managers who choose to include utility services with their rental properties, Rentec Direct provides integrated billing functions with popular utility billing service providers to easily relay charges directly to tenants.  Deferring utility charges to your tenants based on their personal consumption helps keep operating costs down for property managers and holds your tenants accountable […]

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Feature Friday: Submit & Track Work Orders Online

Feature Friday: Submit & Track Work Orders Online

Proper work order management helps you fix maintenance issues before a small problem creates some serious damage.  Your property management software gives you an easy way to receive property maintenance requests and track work orders through to completion. One of the biggest tenant complaints is lack of response or timely fix to of maintenance issues, […]

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Feature Friday: Using The Owner Portal

By on March 27, 2015 in Education, Support with 2 Comments
Feature Friday: Using The Owner Portal

Last “Feature Friday” I went over the capabilities and use of the Tenant Portal and so this week it seemed fitting to go over another great feature, the Owner Portal. Using the owner portal allows an owner to login and view the performance of each of their properties, as well as accounting information, and notices.  Property […]

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Looming Questions, Inquire Within Using The Knowledge Base

By on March 6, 2015 in Education, Support with 0 Comments
Looming Questions, Inquire Within Using The Knowledge Base

Rentec has a robust knowledge base designed to get you the answers you need quickly. The knowledge base can be accessed anywhere in Rentec’s Property Management Software. It’s simple to use, just find “need help” in the top right hand corner of any page of the software and you will be directed to the knowledge […]

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Feature Friday: Tenant Screening for the 21st Century

By on February 27, 2015 in Support, Tenant Screening with 0 Comments
Feature Friday: Tenant Screening for the 21st Century

Rentec Direct’s  tenant screening is the best tool in the industry to get you the info needed to make informed decisions on whether or not to accept a prospective tenant or deny them. Rentec’s credit and criminal background check are fast and easy to obtain, affordable, accurate, and provides a look at a person’s ability and track […]

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