Rentec Direct Webinars

Discover and register for upcoming webinars.

These free training sessions give you direct access to a Rentec Direct expert who will help you set up your account and get started using the features in your account.

Each webinar will be recorded and the video will be made available to everyone to access anytime, so if you or a member of your team miss a live webinar, you will still be able to review the valuable information at a later time.  These webinars expand on the free training and support currently available to Rentec Direct clients.

Weekly Live Training Sessions

Rentec Direct currently offers two weekly live training sessions. Use the links below to register for a session that fits your schedule. If we miss you this week, you can find us at the same time and place the following week.

Upcoming Training Sessions

Check out the upcoming webinars and register for your favorites.

Getting Started & First Steps – Rentec Direct New User Webinar

This webinar will give you tips for the first steps to take when getting started with your new Rentec Direct account. This webinar covers everything you need to know so you can start collecting rent and managing your business online.

This webinar will cover:

  • Adding Properties
  • Adding Tenants
  • Banking and Reports
  • Features Overview
  • Setting up Online Payments
  • And more!

Who should attend?

This training is perfect for new users who want to learn how to set up their account and familiarize themselves with settings and common features.


Online Payments with Rentec Direct – Account Settings and Processing Your First Payment

Now that you have been approved for your new merchant account, you can start collecting rent payments and paying vendors and owners online. But before you receive your first online payment there are a few important steps to take to configure your account settings, like adding bank accounts and setting up payment amounts.

This live training will show you how to set up your account so you can start sending and receiving online payments from your tenants, owners, and vendors.

Topics Covered:

  • Adding Bank Accounts
  • Creating Tenant Charges or Rent Amounts
  • Enabling Tenant Payments
    • Tenant Portal
    • Full payments vs. Partial Payments
    • One Time vs. Recurring Payments
  • Enabling Owner Payments
    • Owner Distributions
    • Owner Contributions
    • The Owner Portal
  • Enabling Vendor Payments
  • Payment Methods and Pricing
    • Credit Card/Debit Card
    • ACH
  • Fraud Prevention and Forte Verify

Who Should Attend?

This training is ideal for clients who have already submitted their CSGForte application and been approved by Rentec Direct to start using their new merchant account for using the online payment features.


View Past Webinars

Missed a live webinar? No problem! All webinars are recorded for you to watch at your preferred time or you can sign up for the training session the following week.

Questions about any upcoming webinars? Email Sha at and bookmark this page for quick access to webinar info and registration links as they become available.