Coffee Break Tenant Topic Webinar

Access the webinar recording here: Coffee Break Webinar – Tenants

This week, Rentec Direct hosted the first Coffee Break Webinar for Rentec Direct clients to learn and explore Tenant Operations with their property management software.  This fun and value packed webinar was presented by Janell and Kathryn, from your Rentec Direct Client Experience and Success Teams.

The Coffee Break Webinars are a casual forum for you to chat with your Success Team and Client Experience Team to discover answers to some of your burning questions. Once a month, you will find Janell and Kathryn from Rentec Direct, available live to answer questions and show you tips and tricks for working within your property management software.

To kick off the Coffee Break Webinars, Janell and Kathryn focused on client questions related to Tenants. Check out the recording of the live webinar above to get access to top tenant related tools from Rentec Direct.

You’ll find answers to tenant related questions like:

  • Can my tenants call Rentec Direct for help?
  • How does the Tenant Portal work?
  • When a tenant moves in, when can they start making electronic rent payments?
  • How do I stop automatic rent payments after a tenant moves out?
  • How do I deny an applicant based on information found in a Tenant Screening report?

Access the webinar recording here: Coffee Break Webinar – Tenants

Topics Covered

  • Tenant Support
  • Tenant Portal
  • Tenant EasyPay: How to Start/Stop
  • Best Practices For Denying Applicants
  • Tenant Statements & Invoices
  • Printable Rental Application
  • Adding Secondary Future Co-Renters
  • Group Email & Text Messaging Tenants
  • Coffee Talk Stories

Helpful Links


Webinar Questions:


Account Questions:

Client Support: Monday – Friday, 6am – 5pm, Pacific,

Phone: 800-881-5139 x2



For a schedule of upcoming webinars, click here.

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