Property Management, Tenant Selection, Real Estate News & Tips

Tag: support

New Fancy Support Tools for Your Rentec Software

By on August 26, 2016 in Product Updates with 0 Comments
New Fancy Support Tools for Your Rentec Software

Rentec Direct provides streamlined access to their property management software knowledge base. The updates also include an easier way to vote on new ideas.

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Tooltips Provide Contact Details at a Glance

Tooltips Provide Contact Details at a Glance

When viewing properties, tenants or other lists in the Rentec Direct system, you may want to access contact information or other details without needing to click to a different page. Great news! Rentec Direct now supports convenient mouse-over tooltips to provide address, phone, email and other information.  Additional functions for editing a tenant or ledger within […]

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Can’t Open Downloaded Reports in Excel?

Can’t Open Downloaded Reports in Excel?

If you have recently updated your computer to run Windows 10, you might be experiencing an issue when trying to download and view reports.   A recent update by Microsoft to Office 365 prevents users from opening excel files that were downloaded from an online application (like some of our users are experiencing with reports […]

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New Extended Customer Support Hours

By on October 10, 2013 in News, Support with 1 Comment
New Extended Customer Support Hours

To better support you, beginning October 8th, we’ve extended our office hours.  Our office and phones and mailbox will be staffed beginning at 6:00AM Pacific time (previously 9:00AM).   We’ll still be here until 5:00PM Mon-Thur (and until 3:00PM Fridays) for anybody needing customer support late into the day. You can contact our customer service […]

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