Congratulations on making the leap towards owning an investment property. Real estate investments are often seen as one of the most reliable (and profitable) investment opportunities due to the tax benefits and income potential. However, a reliable and profitable investment will only become safe and lucrative if managed properly. A new landlord needs to take […]
Rentec Direct is pleased to offer live chat support for all of our Rentec Pro and PM clients! In fact, Rentec Direct is the only property management software solution to offer instant live chat support in-app. That’s because we are absolutely committed to always providing you the best class of service in the industry.
When viewing properties, tenants or other lists in the Rentec Direct system, you may want to access contact information or other details without needing to click to a different page. Great news! Rentec Direct now supports convenient mouse-over tooltips to provide address, phone, email and other information. Additional functions for editing a tenant or ledger within […]
If you have recently updated your computer to run Windows 10, you might be experiencing an issue when trying to download and view reports. A recent update by Microsoft to Office 365 prevents users from opening excel files that were downloaded from an online application (like some of our users are experiencing with reports […]
To better support you, beginning October 8th, we’ve extended our office hours. Our office and phones and mailbox will be staffed beginning at 6:00AM Pacific time (previously 9:00AM). We’ll still be here until 5:00PM Mon-Thur (and until 3:00PM Fridays) for anybody needing customer support late into the day. You can contact our customer service […]