To better support you, beginning October 8th, we’ve extended our office hours. Our office and phones and mailbox will be staffed beginning at 6:00AM Pacific time (previously 9:00AM). We’ll still be here until 5:00PM Mon-Thur (and until 3:00PM Fridays) for anybody needing customer support late into the day.
You can contact our customer service office by any of the following methods:
- Toll-free at 1-800-881-5139
- Email at support@rentecdirect.com
- Or click ‘need help’ in the upper-right when logged in for instant access to our knowledge base, feature tracking system, and support contacts.
Thank you for doing this! I am in the midwest and used to have to wait until 11:00AM to be able to call with a support issue.