Rentec Direct is here to help you make your setup process as smooth as possible. That is why we offer these live and free training sessions that can help you set up your account and get started using vital features.

Each webinar can be attended live and will be recorded for any clients who sign up in advance. This means if you or a team member miss the live training, you will still have access to view the valuable information at your convenience. These webinars expand on the free training and support currently available to Rentec Direct clients.

Weekly Live Training Sessions

Rentec Direct offers weekly live training sessions for clients who are getting started with their new software. Use the link below to register for a session that fits your schedule. If you can’t make it this week, you can find us at the same time and place the following week. Alternatively, feel free to sign up and watch the video recording at a time that works best for your needs.

Upcoming Training Sessions

Check out the upcoming webinars and register for any training you may need.

Getting Started & First Steps – Rentec Direct New User Webinar

This webinar will give you tips for the first steps to take when getting started with your new Rentec Direct account. This webinar covers everything you need to know so you can start collecting rent and managing your business online.

This webinar will cover important details such as:

  • Adding Properties
  • Adding Tenants
  • Banking and Reports
  • Features Overview
  • Setting up Online Payments
  • And more!

Who should attend?

This training is perfect for new users who want to learn how to set up their account and familiarize themselves with settings and common features.


Recorded Training Sessions

Online Payments with Rentec Direct – Account Settings and Processing Your First Payment

After getting approved for your merchant account, you can start collecting rent payments and paying vendors online. However, there are a few important steps you need to take to configure your account settings before you receive your first online payment. This webinar will go over these vital steps, such as adding bank accounts and setting up payment amounts.

This recorded training will give you the information you need to set up your account so you can start sending and receiving online payments from your tenants, owners, and vendors. Simply watch this recording at your leasure when it makes sense for your schedule.

This webinar will cover details about:

  • Adding Bank Accounts
  • Creating Tenant Charges or Rent Amounts
  • Enabling Tenant Payments
    • Tenant Portal
    • Full payments vs. Partial Payments
    • One Time vs. Recurring Payments
  • Enabling Owner Payments
    • Owner Distributions
    • Owner Contributions
    • The Owner Portal
  • Enabling Vendor Payments
  • Payment Methods and Pricing
    • Credit Card/Debit Card
    • ACH
  • Fraud Prevention and Forte Verify

Who Should Attend?

This training is ideal for any clients who have already submitted their CSGForte application and have been approved by Rentec Direct to start using their merchant account for using the online payment features.

How do I view past webinars?

Did you miss a live webinar? That is not a problem! We record all live webinars to ensure you can watch the trainings at your own pace and your preferred time. However, you are always welcome to sign up for the next week’s training if you still want to attend the session live and ask questions.

Have any questions about upcoming webinars?

If you have any questions about upcoming webinars, email Sha at and bookmark this page for future reference. This page will be updated with quick access to upcoming webinars and registration links as soon as they become available.