Property Management, Tenant Selection, Real Estate News & Tips

Tenant vs. Landlord Property Maintenance

By on June 14, 2017 in Education with 16 Comments

property maintenance

One of the benefits of renting includes the option for tenants to defer home maintenance to the property owner or management company.  When a pipe bursts or an appliance starts acting up, a renter simply needs to put in a call to their manager or landlord to fix the problem.

While it may be true that owners and managers are required to keep up with most property maintenance, there are some areas of maintenance that become the tenant’s responsibility.  Your tenants are expected to keep the property clean, dispose of trash properly, and need to avoid deliberate or negligent damage to the property.

Most lease agreements require that a property should be returned in the same condition it was at the beginning of the lease term.  Upon vacating a unit, if any damage is discovered or cleaning is required to return it a habitual state the expenses can be deducted from the tenant’s security deposit.

Tenant Maintenance Responsibilities

While it may seem obvious to you, some renters  just don’t realize their responsibilities when it comes to maintaining  their rental property.  In order to help them be successful, and to keep your property properly maintained,  go over your expectations with them during the lease signing process and consider providing a handout as part of their move-in welcome package.

Your tenants’ maintenance responsibilities should be outlined in your rental agreement so they understand their contractual obligation in regards to maintaining the property properly.  Including your maintenance expectations in your lease agreement gives you leverage if your tenants damage the property and refuse to pay for repairs.  Check out this Renter Maintenance Checklist to provide your tenants.

Landlord vs. Tenant Maintenance

Most lease agreements and landlord-tenant laws follow the expectation that if a tenant causes property damage they are responsible for financing the repairs.  Common damage that could be caused by a tenant and repaired with tenant funds include broken windows, holes in the wall, or damaged carpets.

Tenants are not responsible for fixing problems like leaky roofs, cracked foundations but are required to inform their property manager about maintenance issues so they can make proper repairs and prevent further damage.

Waste Management

One of the most important issues to address with your tenants is waste management. While you cannot require your tenants to have spotless homes, you can include lease terms in regards to the proper way to manage garbage by making it your tenant’s responsibility to properly dispose of any trash on the premises that could contribute to pest infestations.

Property maintenance can also become a shared responsibility between the landlord and tenant and specifics should be outlined in the lease agreement.

Plumbing, heating and air conditioning

  • Landlord : The landlord should keep these systems in working order, and fixing any of these qualify as a owner responsibility.
  • Tenant: Tenants are responsible for using these fixtures properly and for reporting any issues to prevent further damage. The residential lease agreement may also assign responsibility for keeping pipes clear and replacing air filters as necessary to the tenant.  While the owner is required to fix these systems, if it was discovered to be defective due to negligence, like flushing a diaper, the tenant could be held responsible.

Smoke detectors, fire alarms and carbon monoxide detectors

  • Landlord: Property owners are typically required to provide and maintain safety features and replace or repair them as needed.
  • Tenant: A lease agreement may require tenants to replace batteries and test these systems to make sure they are working properly.

Management of known toxins

  • Landlord: Federal law dictates that the landlord must warn the tenant of the presence of lead paint dust, asbestos and mold in the rental property and that the landlord must manage such toxins to ensure they do not pose a health danger to the tenant.
  • Tenant: The lease can require tenants use proper ventilation systems and ways to clean mold should any be discovered during tenancy.


  • Landlord: If the rental lease agreement includes mention of an appliance, the landlord must keep it in working order.
  • Tenant: If the tenant causes damage to the appliance, however, the landlord may deduct the amount paid for repair from the security deposit.

Pest control

  • Landlord: Owners are typically required to take responsibility for pest control if there is an infestation.
  • Tenant: The tenant must keep the property sanitary as to not invite infestation. If the tenant does not keep a clean home, the landlord may deduct the amount paid for extermination from the tenant’s security deposit per the lease.


Landscaping requirements can fall on either the property manager, owner or tenant per the lease agreement.

  • Landlord: Landscaping becomes the landlord’s responsibility if an unmaintained property if it violates local laws or homeowners’ association rules.  It is also a good idea for the owner to take responsibility for Keeping bushes trimmed to prevent fire hazards to the property.
  • Tenant: If the landlord assigned landscaping maintenance to the tenant in the lease, the landlord may pass on to the tenant any fines received from violating local laws or HOA rules.

Common areas

  • Landlord: The landlord must keep all common areas of a multi-unit residential property safe and clean, provide appropriate trash receptacles and arranging for regular pickup. Elevators and other common-use systems also fall under a landlord’s area of responsibility.
  • Tenant: Tenants are required to follow property rules in regards to cleaning up after themselves in common areas and not misusing equipment, like the gym or pool area.

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About the Author

About the Author: Kaycee manages marketing and media relations for Rentec Direct, bringing a unique perspective to the world of property management and proudly shares industry news, products, and trends within the community. .


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There Are 16 Brilliant Comments

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  1. zandile says:

    Hi my name is Zandile & I have a problem with my landlord for not wanting to pay damages & loss that occured while doing maintance caused by their neglegence.
    The landlord sent plumbers to put on a new sink I have been asking for since I came in 2013 & they never did. So they removed the old sink & told me the capenter will come the next day & left the pipes & tap without safety cap. The guy who is also a tenant in the building went & open the taps from outside because there was no water & was not informed by the landlord about anything. So it messed everything in the shop & now the landlord is not liable for damages as it says on the claws on my lesse…But what I dont understand this is caused by their neglegence & now I must suffer for the damages & loss.

    • Do you have renters insurance? This can help cover the cost of replacing your damaged personal belongings? This doesn’t sound like negligence on your landlord’s end but maybe on the plubmber’s for not leaving safety caps on the pipes and taps?

  2. Irina says:

    Can a landlord force tenants to pay for a new elevator ( the old elevator was not changed /updated for 60 years) ?

    • A landlord can raise the rent for any reason as long as your lease agreement allows for it. The landlord can then use this rent increase to make property improvements, like updating the elevator. But a landlord cannot force his tenants to pay for a new property feature.

      • I guess, if the landlord has proof that a tenant broke the elevator, he can reasonably require that the tenant pay to have it fixed or replaced. But that sounds like a different circumstance than the one you are describing.

  3. Christopher Horst says:

    My tenant recently reported that the widow on the back door and the glass sliding patio door were both broken due to a pellet shot from the outside (which is there back yard.) After talking to them and the adjoining units tenant, (also owned by me.) I was told that both tenants had shared alcoholic beverages at a party the night prior, (police have been called numerous times for attempted break ins from an abussive exboyfriend of tenant. )and the adjoining tenant also admitted that a visitor to her unit owned a pellet gun.

    Am I, as the landlord responsible for the cost to repair?


    • It doesn’t sound like you would be responsible. It sounds like you have clear evidence this was tenant caused damage. Your tenant is responsible for their guests and if their guest had a pellet gun, then it should be that’s tenant’s responsibility.

  4. Shequita Matthews says:

    My renter’s office have an on-site maintenance man that does repairs. He came to fix one of the repairs on my ceiling and fail to cover my furniture. There are paint specs on my leather chairs and class table, and they even messed up my daughters coat. I called the renters office and they told me that I was responsible. Am I responsible for these damages?

  5. Michael Taylor says:

    My landlord/onsite property management finally put a letter on every tenants door about the Utah clean air act after two weeks of me complaining. Where they failed also is that the letter states that if a tenant smokes they have to be WITHIN 25 feet of the building. I brought it to their attention and they said the smokers will get the jist of it. I emailed management and said that all the tenant needs to take to court when they try to evict them is the letter with the managements letterhead on it that states the smoking tenant must be WITHIN 25 feet of the building and the management company will probably have to pay for the smoking tenants legal fees and not be evicted. I haven’t heard back nor has there been a corrected letter posted on doors. SMH. and they keep forgetting to inspect what i believe is mold in my unit. They have missed 3 appointments and they have maintenance ONSITE!!! What can i do now? Get a lawyer?

  6. Rocio Maryott says:

    I ask for a maintenance check for moisture in the apartment, my land Lord hired a company to check and then charge me with the bill, is this even legal?

  7. Hi, some months ago both bathroom flood and all tidy stuff expand to the all apartment, the carpet was nasty and I was scared that my son can contract a sickness due lots of bacteria. I call the landlord that take 2 days to send a plumber that at the end of the job certified that was not my responsibility. So is ask for a carpet replacement since was all wet and full of excrement but she agreed only for a clean and dry. Is that legal? Then since they raise all tenants rent without reason (no property works, cleaning etc), I asked for maintenance and ask again for carpet replacement, window fix (was cracked because the frame is not good and make harder to open and close the window) at the end the manager told me that the landlord agreed to fix minor repairs to fix some issues caused by their handyman, to replace the glass of the windows and denied to replace the carpet. Reguarding the window, the manager told me that the landlord will fix it but if next time happens again, they will charge me. So they proceed with small fixes made by the manager and the glass replacement. Today, after 2 months , the manager knock at my door and give me the bill of the glass replacement. So I get mad and I complain asking the reason of the charge, his answer was OH I DON’T KNOW, I RECEIVE THIS IN THE MAIL THIS MORNING. I ask for the landlord number to discuss about this since she agreed to fix on her own and the manager denied. Oh I let her give u a call….this is the answer, all the time i want talk with the landlord they never wanna give me the number. The previous manager just tell me that she (the landlord) don’t wanna talk with tenant so whatever complain is the manager that manage it and receive an answer from the landlord. Anyway since she agreed with the fix of the window, I don’t think that is fair ask me to pay, especially after 2 months. What should I do?

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