Elevate your marketing strategy without increasing your expenses by leveraging Rentec Direct’s built-in Resident Benefit Package. This powerful Resident Benefit Package offers essential amenities for residents while helping landlords, property managers, and owners benefit from competitive marketing, higher retention, and happier tenants.
Housing providers are always on the lookout for new ways to stay competitive in the housing market. Searching for ways to attract and retain great residents, increase tenant satisfaction, improve retention, and reduce tenant turnover.
A resident benefit package can be an effective tool for attracting and retaining great residents. Providing helpful features that offer convenience, financial wellness, and security shows renters that you value them and their rental experience.
Rentec Direct designs its property management software with built-in Resident Benefit Package features to ensure a win-win for everyone involved: residents, owners, landlords, and property managers. Consequently, Rentec Direct includes all of these valuable features with each account at no extra charge.
What is a Resident Benefit Package?
A Resident Benefit Package (RBP) is a curated collection of services and amenities provided by landlords and property managers. Rentec Direct has crafted its built-in RBP to enhance the resident experience, add value to their tenancy, and benefit housing providers. They can vary greatly depending on the area, the type of rental, and the company’s rental policies.
Some of the most common features include:
- Resident Portal
- 24/7 Maintenance Request
- Renters Insurance
- Credit Reporting
- Online rent payment options
- Flexible rent payment options
Pro Tip: A resident benefit does not necessarily include a fee. Residents in some areas consider amenities such as a garage or carport, storage, fenced patio or yard, and walking distance to transportation or town incredibly desirable. Laws surrounding resident benefit packages may vary by state and municipality. It’s always best to consult with your state and local statutes, landlord associations, and/or housing authorities to ensure compliance.
The Win-Win of a Resident Benefit Package
Rentec Direct’s well-designed Resident Benefit Package creates added value for everyone:
- Residents: Enjoy convenience, financial wellness, security, and a better rental experience
- Owners/Investors: Benefit from fewer vacancies, higher tenant retention, and potentially increased property value.
- Property Managers/Landlords: Get streamlined processes, improved communication, and marketing leverage.
Rentec Direct’s Resident Benefit Package Features
Here’s how Rentec Direct’s built-in and easily integrated features deliver all the essential benefits of a Resident Benefit Package without the extra cost.
Convenience & Home Maintenance
- 24/7 Maintenance Coordination: Residents can submit detailed repair requests anytime, day or night, through the tenant portal. This quick communication enables your team to respond to and address issues quickly.
- Online Resident Portal: A secure, central hub for tenant interactions and access to benefits
- Easy & Automated Rent Payments: The tenant portal and Resident Connect mobile app make paying rent secure and simple with flexible options for budgeting with instant payments, scheduled one-time, or recurring:
- ACH (Free): Direct bank transfer for secure, automated payments.
- Debit / Credit card: Flexible payment via card.
- PayNearMe: Online cash payment option.
- Virtual Self-Inspections:
- Tenants can add videos or pictures of damage from their mobile device directly to their repair requests through the tenant portal.
Financial Wellness:
- Credit Building: Renters can improve their credit scores just by paying rent on time.
- Financial Flexibility: Residents can schedule online rent payments to run automatically weekly, monthly, or bi-weekly. Flexible payment options like these can help residents budget, particularly those with unconventional jobs, such as gig work or delivery drivers.
Tip: If allowed, paying rent bi-weekly can provide tenants with one ‘rent-free’ month per year.
Security:
- Digital Lease and Document Access: Residents can securely access all essential documents, including their lease agreement, through the online portal.
- Renters Insurance: Thanks to the integrated partnership with Sure and Rentec Direct, residents can access renters’ insurance options directly through the tenant portal, making it easy to find coverage.
- Coming Soon: Tenant Legal Liability Coverage: Protects tenants from legal fees and payouts for claims of injury or damage to people and/or property.
Printable Overview of the Built-in Features of the Rentec Direct Resident Benefit Package
Want a one-sheet to reference for yourself or to offer to your owners? Download a quick, printable PDF.
Final Thoughts
By leveraging Rentec Direct’s powerful features, you can offer a resident benefit package that not only serves your residents’ needs but also elevates your property management operations. Be sure to prominently feature your resident benefit package in rental agreements, vacancy listings, and on your website to attract and inform prospective residents.
Have Questions?
Connect with your US-based Award-Winning Success Team weekdays from 6 am to 5 pm (PST). Just click on the Live Expert Help link to email or chat with live support, email success@rentecdirect.com, or call 800-881-5139 ext 2.
Suggest a Feature
Our goal is always to make your tasks as a landlord, property manager, or investor simpler, quicker, and more efficient. One way we accomplish this is by reviewing valuable feedback and input from our awesome clients. If there’s anything you would like to see added to enhance your Rentec Direct experience, please send your ideas and suggestions to success@rentecdirect.com.
About Rentec Direct
Rentec Direct delivers industry-leading property management software and tenant screening solutions to real estate professionals. Key features include online rent payments, a mobile app and tenant portal, vacancy listing syndication, and accounting tools. Founded in 2007, Rentec Direct is the third-largest software provider in its sector and is consistently the highest-rated by investors, landlords, and property managers. Recognized on the Inc. 5000 list of fastest-growing private companies for nine consecutive years, Rentec Direct was also named Real Estate Company of the Year in the 2025 American Business Awards and listed among the U.S. Chamber of Commerce’s Top 100 Small Businesses. rentecdirect.com
