Looking for property management software? Explore these software ratings and reviews and learn which software has the happiest clients and highest reviews.
If you are looking, or ever have looked, for property management software, you know firsthand how much there is to consider. Features, benefits, price point, customer service, and customer satisfaction are all important factors to consider, and each one can take hours to research and compare to other options. This is where reviews can come in handy. Reviews can tell you what customers think of a program, what its greatest benefits are, and where it might fall short of expectations.
When looking for software options, you might want to know which one gets the highest reviews from its clients. From the hundreds of Google reviews most property management software receives, there is a wide range of opinions, reviews, and comments from users nationwide, which can make it difficult to decide which one you want to use. This is where this article can help you.
Here are several popular property management software, ranked in order of those that have the highest reviews from their clients, as well as a summary of some of the reviews.
Learn more: Best Property Management Software for 2026
Rentec Direct — 4.9 Stars
As of the writing of this article, Rentec Direct is the software with the highest rating on Google. Currently, Rentec Direct has a 4.9 out of 5-star rating with 623 reviews. Comments from reviewers frequently cite customer service as their strong point, though it is also described as intuitive and user-friendly. One positive review says, “I love this program, but the CS (customer service) is the main reason. They are very attentive and quick at always returning my calls/messages”. Other similar reviews name specific customer service representatives that the reviewers have had good experiences with.
Learn more: Why Property Managers Love Rentec Direct: Reviews and Insights
Rentvine — 4.9 Stars
With 120 reviews, Rentvine has a 4.9-star rating. Many of the reviewers’ comments also cite representatives by name, claiming that they are helpful, professional, and knowledgeable. Their videos are additionally described as being helpful and appreciated. “The responses are prompt, kind, clear and the support team often sends video responses of how to correct”, says one review from two months ago.
MRI Software — 4.6 Stars
An excellent option for large-scale portfolios, MRI Software scores a 4.6 according to 36 reviews. Due to the smaller number of reviews in comparison to other options and a string of star reviews without comments, there are fewer opinions to pull from. The opinions shared in the reviews cite the staff as a significant benefit of the company, describing them as helpful and knowledgeable.
TurboTenant — 4.3 Stars
Another highly-rated option, TurboTenant, currently sits at a 4.3-star rating based on 1,030 reviews. Many of the customer reviews describe it as simple and easy to set up and use. Their customer service is cited as another strong point of the company. One positive reviewer states that they “love the simplicity and straightforwardness of the software”.
RentRedi — 4 Stars
RentRedi has 301 reviews and a 4-star rating on Google. Although many of the ratings are only stars without comments, a few of the ratings with comments describe RentRedi’s software as quick, simple, and easy to use. One user says that RentRedi makes transactions “painless and pretty easy”.
AppFolio — 3.6 Stars
With 197 reviews, AppFolio has scored a 3.6-star rating on Google. Positive reviews discuss their ease of use, and various automated systems streamlining the process of being a landlord. Their AI help system comes up frequently, and many of the positive reviews appear to be from long-time clients who have been using the software for many years. One customer review states that AppFolio is “easy to use and customizable”.
Buildium — 3.6 Stars
Buildium is a well-known software that currently has 60 reviews and a 3.6-star rating from its customers. Clients praise Buildium’s customer support systems and ability to help run an HOA. One customer describes it as an “indispensable tool” for their property management business, and overall seems quite fond of the platform.
What causes lower ratings and reviews for property management software companies?
An analysis of the content within the reviews for the most popular property management software platforms shows clients evaluating the features, customer service, ease-of-use, and cost. Negative reviews often highlight frustrations with customer service availability or feeling confused by the platform. If customer service, quick access to assistance, and ease-of-use are a priority, look at the reviews to see what people have to say. An easy way to get an initial experience with a company’s customer service is to call the company and see how long it takes for you to speak with an actual person.
Final Thoughts
Choosing a property management software comes with a lot to consider. How they fit your needs, what features are important to you, and how many units you have are all important considerations when looking for software. While ratings and reviews aren’t the only metric to use, the opinions of users can often be an extremely valuable resource, and it is highly encouraged to read more reviews for these companies when choosing software.
