New login enhancements are coming to your Rentec Direct account that will simplify password management and improve account security. These new password requirements maintain Rentec Direct’s commitment to account security and data privacy.

Rentec Direct is updating the login process to support industry-leading account security measures. These updates will keep your data more secure, while also simplifying account access for you and your team. Whether you’re setting up a new user profile and granting access or helping an existing user regain access, these changes affect how passwords are created and reset. 

Password and account security updates will include: 

  • One-time login links for New User Login and Password Resets
  • Stronger password requirements for better account protection

Soon, you’ll be able to email a one-time login link to tenants, owners, and users of your account so they can create their own passwords. This means you can help users get started without knowing or sharing their passwords.

When you send a login link, the recipient can use it to set up their own password and access their portal or log in to their account. Each link only works once, and sending a new link automatically deactivates the previous one.

Here’s what you can look forward to:

  • More secure email communication: You won’t need to write down or email passwords, reducing the risk of exposure.
  • More privacy: Tenants, owners, and managers can create and change their own passwords without your assistance.
  • Better account protection: Changing a password will automatically sign out other active sessions, helping prevent someone from continuing to use an old login.
  • More control over account access: A new option will let users sign out of all active sessions when needed.

When this enhancement is available, you’ll be able to send a login link directly to the tenant, owner, or subuser. You can send the link when you add them or by editing their profile, which is especially helpful if someone forgets their password. 

The following steps show how to send a link to an existing owner. 

In your Rentec Direct account:

  1. Click Owners
  2. Right-click on the owner and select Edit Owner
  3. Under Owner Portal, check the box to Email login link
  4. Save

Rentec Direct will automatically email a link to log in and reset their password.

You can customize the email template used to send login information to your tenants, subusers, and owners.

Tip: The message can be customized to fit your brand or preference by clicking on Edit template when sending the link.

Stronger Password Requirements

Smarter password rules will help protect your account. Instead of requiring a mix of uppercase letters, numbers, and symbols, Rentec Direct will require passwords to be at least 15 characters long.

Longer passwords are generally harder for people and automated tools to crack, and a passphrase made from four or five unrelated words can be both strong and easy to remember.

For example, a passphrase made from several random words can be easier to recall than a short password filled with numbers and symbols.

Here’s how the new requirements will help protect your account:

  • Longer passwords: Passwords must be at least 15 characters, meeting current industry standards and working well with password managers (like 1Password, Google Password Manager, and others).
  • Protection against known compromised passwords: You won’t be able to create a password that is already known to have been compromised.
  • Extra protection if a password is exposed: Rentec Direct verifies if your password is at risk. If your current password appears on a known data breach list, you’ll be asked to change it.

Your current password will continue to work unless it has been identified as compromised. The new 15-character requirement will apply the next time you change your password.

Security Note: The National Institute of Standards and Technology (NIST) recommends a minimum of 15 characters for passwords that are used as the only authentication factor.

What This Means for You

These enhancements are designed to make account access safer without adding unnecessary steps to your day. You’ll have better tools for managing access, while tenants, owners, and managers will have a more secure way to set up their passwords.

Rentec Direct is committed to helping you protect your account and the sensitive information you manage. Watch for these upcoming enhancements!

Want to make logging in even easier? Learn about passwordless login options with Rentec Direct.

Have Questions

Your Rentec Direct Success Team is here to help! Click the Live Expert Help link in your account anytime to access AI Instant Answers, browse helpful Knowledge Base articles, or email the team. You can also chat with or call live support during business hours.

Live support is available weekdays from 6 a.m. to 5 p.m. (PST). You can also email success@rentecdirect.com or call 800-881-5139 ext. 2.

Check out System Updates and News & Tips on your Summary page for the latest Rentec Direct features and industry-related topics, or subscribe to the Rentec Direct Blog to have updates delivered directly to your inbox.

Suggest a Feature

Our goal is always to make your tasks as a landlord, property manager, or investor simpler, quicker, and more efficient. One way we accomplish this is by reviewing valuable feedback and input from our awesome clients. If there’s anything you would like to see added to enhance your Rentec Direct experience, please send your ideas and suggestions to success@rentecdirect.com.

About Rentec Direct

Rentec Direct provides industry-leading property management software and tenant screening solutions for real estate professionals across the small, mid, and large property management segments. Key features include online rent payments, a mobile app and tenant portal, vacancy listing syndication, and robust accounting tools. Founded in 2007, Rentec Direct is the largest software platform serving both landlords and property managers, with more five-star reviews than any other property management software. A 10-time honoree on the Inc. 5000 list of fastest-growing private companies, Rentec Direct was also named Real Estate Company of the Year in the 2026 American Business Awards® and recognized among the U.S. Chamber of Commerce’s Top 100 Small Businesses. www.rentecdirect.com