Property Managers and Landlords alike rave about Rentec Direct’s easy-to-use software, automated time-saving features, and excellent customer support. Don’t take our word for it.
Managing rental properties can be complex and demanding, but the right software can be a game-changer. Many property management solutions offer similar features, and Rentec Direct understands the choice often comes down to one of the four most highly considered factors: ease of use, simplified accounting, cost, and support.
At Rentec Direct, we are dedicated to continuously improving our software, making tasks simpler, quicker, and more efficient for landlords, property managers, and real estate investors. Our Product Advisors regularly share stories of new clients’ relief as they transition from other platforms. We eliminate convoluted pricing tiers, making all features available to all clients at no additional cost. Perhaps the most surprising feature for some new clients is that all accounts include live support at no additional cost. We also actively seek client feedback and feature requests to ensure we meet our goals.
But how can we really tell if we’re accomplishing our goal? When it comes to deciding which software is best for you, it’s always helpful to hear what your peers have to say. According to Google reviews, Rentec Direct consistently stands out as a highly-rated solution, praised for its ease of use, comprehensive features, and exceptional customer support. Don’t take our word for it. With over 600 5-star Google reviews, hearing from your peers is the best way to make a decision.
Here’s a closer look at what landlords and property managers value most about Rentec Direct:
Key Benefits Highlighted by Clients
- Easy-to-Use Interface: Rentec Direct is renowned for its intuitive design, making it simple to learn and navigate, even for those new to property management software. This ease of use streamlines daily operations and reduces the learning curve for new users.
- Comprehensive Accounting: From tenant screening and rent collection to accounting and maintenance tracking, Rentec Direct offers a wide array of features. This all-in-one approach eliminates the need for multiple separate tools, providing a versatile solution for property managers of all sizes.
- Leasing Tools: Rentec Direct simplifies filling vacancies with qualified residents with Online rental applications, tenant screening tools, and an e-signing option for lease agreements.
- Excellent Customer Support: Users consistently commend Rentec Direct’s 24/7 customer support, available via phone, email, and live chat. The responsiveness and helpfulness of the support team are frequently cited as significant advantages.
Rentec Direct Reviews
The positive feedback from Google Reviews speaks volumes. Check out these 5 Star Reviews from housing providers, just like you:
“Rentec Direct is the best property management software I’ve ever used. It’s so easy to use and has all the features I need. The customer support is also excellent.” – Michael B.
“Rentec Direct has made my life as a landlord so much easier. I love the tenant screening feature and the ability to collect rent online. I would highly recommend this software to any landlord.” – Dawn D.
“I’m so glad I switched to Rentec Direct. It’s the best decision I’ve ever made. The software is so user-friendly, and the customer support is top-notch.” – John S.
“We have been using Rentec Direct for managing our rental properties and tenants since it started in 2007. That should tell you how great it is, since we have stayed with them this whole time; we haven’t found anything to compare. Highly recommended!” – Rebecca P.
“The setup is easy and thorough. I love the reporting options. I also love the way the portal interfaces look for residents and owners. I transitioned over from another software (Yardi), and I am so glad I did. The accounting features of RDPM are top-tier.” – … Realty & Property Management
Solving Common Property Management Challenges
Rentec Direct directly addresses several pain points often experienced by landlords and property managers:
- Easy-to-use: Rentec Direct’s interface simplifies the complex aspects of property management, particularly for those new to the field.
- Extensive Integrated Features:
- Full accounting
- Online application and marketing your company and available rentals
- Electronic rent payment options for
- Ach
- Debit/credit card
- Cash
- Tenant Screening
- Maintenance Management
- Mailing legal notices
- 24/7 Customer Support: Rentec Direct tackles the common issue of unreliable or unavailable help.
- 24/7 customer support is available to all clients at no additional cost.
- From day 1, an Account Setup Specialist will be dedicated to helping you transition to Rentec Direct and set up your account to utilize all of the time-saving automated features
- Live chat, email, phone, AI solutions, and a knowledge base
- Automated day-to-day tasks: Here’s a small sample of automated features that save housing providers significant time:
- Tenant invoicing and reminders
- Online rental applications
- Auto delivery of reports
- Alerts of new Maintenance Requests delivered to your mobile device
- Automatically remove properties from syndication when a tenant is placed in it
Final Thoughts
Rentec Direct makes property management simple. Don’t take our word for it. Read through more Rentec Direct reviews on Google or other rating platforms.
Check out the System Updates and News & Tips on your Summary page to see the latest Rentec Direct features and industry-related topics, or alternatively, subscribe to the Rentec Direct Blog and have updates delivered directly to your inbox.
Suggest a Feature
Our goal is always to make your tasks as a landlord, property manager, or investor simpler, quicker, and more efficient. One way we accomplish this is by reviewing valuable feedback and input from our awesome clients. If there’s anything you would like to see added to enhance your Rentec Direct experience, please send your ideas and suggestions to success@rentecdirect.com.
About Rentec Direct
Rentec Direct delivers industry-leading property management software and tenant screening solutions to real estate professionals. Key features include online rent payments, mobile apps, tenant portal, vacancy listing syndication, and accounting tools. Founded in 2007, Rentec Direct is the third-largest software provider in its sector and has consistently been the highest-rated by investors, landlords, and property managers. Recognized on the Inc. 5000 list of fastest-growing private companies for nine consecutive years, Rentec Direct was also named Real Estate Company of the year in the 2025 American Business Awards and listed among the U.S. Chamber of Commerce’s Top 100 Small Businesses. rentecdirect.com
