Property Management, Tenant Selection, Real Estate News & Tips

Tenant Portal Welcome Letter – Introduce Your Renters to Their Online Portal

You can download the Tenant Portal Welcome Letter to edit or print out.

OR…

Copy and paste the following text into your preferred text editor, like Word or Google Docs, and edit the content as needed before sending out this Tenant Portal notification to your residents.


Welcome to Your Tenant Portal

Your Tenant Portal gives you easy options to:

  • Pay Rent Online
  • Submit Maintenance Requests
  • Review Your Lease Agreement
  • View Property/Lease Notifications
  • View Your Payment History
  • Update Your Contact Information

How To Access Your Tenant Portal

You will receive an email from notices@rentecdirect.com which will give you instructions for logging into your Tenant Portal.

You can also access your tenant portal with your login creditials by visiting www.rentecdirect.com/tenants.

How To Pay Rent Online

You can easily pay rent online through the Payments tab in your Tenant Portal.

To get setup follow these simple steps:

  1. Log into your Tenant Portal
  2. Click the Payments tab
  3. Click the “Enter Account Information”
  4. You will be prompted to enter your bank routing number and account number.
  5. Once your bank information is saved, you can make a one-time payment or schedule recurring monthly rent payments.

Alternatives methods for setting up Online Payments

Some landlords want to input their tenants bank information, rather than have the tenant set up the payment themselves. If your landlord wants to To get setup follow these simple steps:

  1. Click the Payments tab in your Tenant Portal
  2. Download the Authorization Form to Pay with Electronic Check (ACH)
  3. Complete the Authorization Form, attach a VOIDED check and a copy of a valid photo ID, and return it to your property manager.

Once we have the above information from you, we can activate your account. You will be able to schedule recurring or single-time ACH payments from your bank account. You also have the option to pay rent via credit card for a nominal fee.

If you have any questions about accessing your Tenant Portal, using the helpful features, or setting up online payments, please contact your property manager.

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