We have confirmed however, that other popular web browsers do not have this issue. Until either IE solves their performance issue, or we are able to find a work-around, we are recommending users who frequently review large ledgers use one of the following popular web browsers.
Firefox from the Mozilla corporation is quickly becoming the most popular browser in the world. It meets standards better than Internet Explorer, is faster, and we have confirmed it works extremely well with Rentec Direct, even with very large ledgers.
Google has released Google Chrome as a competitor to the web browser market that is also significantly faster and more compliant than Internet Explorer. Google Chrome is also confirmed to work well with Rentec Direct and large ledgers.
Once you download and install either of these web browsers, simply navigate to http://www.rentecdirect.com, and login like normal.
We’ve added a feature to allow a customizable limit of the number of records returned in ledgers. By default the limit is 250, which for most properties would return about 5 years worth of data. The limit can be reduced or increased by visiting Settings, Program Defaults. Also, at the top of any limited ledger is a link to display all records.
This update will cause larger accounts to load much faster, and eliminate the hang bug in IE.