Top Features in Rentec Direct

Find the best tools that help property managers save time, reduce stress, and grow their business.

What Additional Features Are Included with Rentec Direct?

Quick Answer: Beyond core accounting and leasing tools, Rentec Direct includes free 100% US-based live support staffed by property management experts, automated bank transaction syncing, an encrypted file library with daily backups, QuickBooks-compatible data export, automated recurring expenses and management fees, CAM/RUBS billing, bank-grade security with 2-factor authentication, built-in email and SMS messaging with automated notifications, and automated mail delivery (including certified mail) via PostGrid — all included with plans starting at $45/month.

How Does Rentec Direct Help You Achieve Less Stress, More Control, and Better Property Management?

Rentec Direct software provides property managers with a complete suite of features designed to streamline operations and amplify efficiency across all aspects of your business. Each feature is designed and developed based on direct feedback from property managers and landlords in the field, who use Rentec Direct to manage their portfolio. Rentec Direct’s software features go beyond functionality, but work to enhance your workflow and improve your operations.

Rentec Direct offers every necessary software feature to run your rental business smoothly. And with access to the US-based live customer service team, you’ll always have additional support to ensure you get the most out of your software. Your Success Team will help you discover features like bank transaction syncing, QuickBooks compatibility, and automated recurring expenses. Additional features including secure document storage, utility billing and CAM expense management, bank-grade security, and built-in email and SMS communication tools ensure that property managers can focus on what matters most while maintaining professional relationships with tenants, owners, and vendors.

Does Rentec Direct Include Free US-Based Live Support?

Personalized assistance from experienced professionals, at no extra cost.

Rentec Direct is the only property management software company with a 100% US-based customer service team. We do not outsource customer service to chatbots, call centers, or complicated phone trees. Your US-based client support team is always free and available to help you succeed with the software. To best serve you, both our onboarding and client support team have backgrounds in the property management industry. Their experience provides direct insight on how to use the software to solve your management challenges.

When you call or email you will always reach somebody in our Oregon office who is standing by to help you with any questions about the software or assistance getting setup.

Learn more about Rentec Direct’s customer service.

Can Rentec Direct Sync Financial Transactions with My Bank?

Download and sync financial transactions between Rentec Direct and your bank.

Easily connect your Rentec Direct account with your bank accounts to track and record your business transactions using the same technology that Quicken and QuickBooks use to download transaction records from your bank. This is a crucial step in maintaining the integrity of your ledgers, and you will save significant time by automating data entry and reconciliation. Rentec supports nationwide automated protocols to automatically download your transactions from your financial institution into your Rentec Direct account.

How Does the Rentec Direct File Library Keep Documents Secure?

Store and share important documents with owners and tenants in the file library.

Securely store all your important files, documents and photos in your Rentec Direct account. Files are encrypted during transit to provide complete data security. You can share important files with your tenants and owners, for them to access in their online portals. YFiles are backed up daily both on-site and off-site to ensure the maximum possible data security and retention.

Can I Synchronize Rentec Direct Financial Data with QuickBooks?

Synchronize all your financial data with QuickBooks.

While Rentec already provides you a powerful reporting and accounting system with everything needed to run your business, some CPAs and bookkeepers might request your data in QuickBooks format.

You can import your Rentec Direct data into QuickBooks with advanced compatibility features, without ever having to double enter that data. Rentec Direct provides a QuickBooks compatible export of every ledger and report in the system.

How Does Rentec Direct Automate Recurring Expenses and Management Fees?

Unlimited recurring expenses and fully automated management fees.

Rentec Direct’s helps you charge recurring fees without needing to manually calculate payments or charges. Your software will automatically calculate management fees and record the charges for each property accordingly. With complete customization options, you can choose to set fixed rate fees or charge a percentage of tenant payments or charged rent. You can even set minimum and maximum fee amounts.

Does Rentec Direct Support Common Area Maintenance (CAM) and RUBS Billing?

Ratio utility billing (RUBS) and common area maintenance (CAM) expenses.

Common Area Maintenance (CAM) features are included at no extra cost for property managers. You can easily set fixed amounts or percentage-based CAM charges, and the software will automatically generate invoices and apply the charges to your tenants’ accounts.

How Does Rentec Direct Protect My Data with Bank-Grade Security?

Your data is secured using bank-grade security - the toughest in the industry.

You get the highest level of security available when choosing Rentec Direct. Our systems and policies consistently exceed bank-grade security specifications. Your data is securely encrypted using the most advanced encryption methods and data is backed up daily. Rentec Direct provides industry-leading options for 2-factor authentication to ensure your data is always safe.

Can I Send Email and Text Messages to Tenants Directly from Rentec Direct?

Built-in email and text-message (SMS) service for convenient communication with your tenants, owners, and vendors.

Staying connected with your tenants, owners, and vendors is simple with Rentec Direct’s built-in messaging tools. The integrated email and text messaging interface makes communication fast and efficient. Send one-time messages or schedule them in advance to align with rent due dates, seasonal maintenance, or other important events. You can also set up automated notifications to alert tenants when a charge is posted, a payment is received, or their account becomes past due.

How Does Rentec Direct Automate Physical Mail Delivery to Tenants and Owners?

Print and mail service for directly mailing documents to your tenants, owners, and vendors.

Our integration with PostGrid streamlines your physical mailing needs by automatically sending letters, notices, and documents directly from Rentec Direct. Eliminate manual trips to the post office and reduce administrative overhead while ensuring critical communications—like lease renewals, late rent notices, and legal notifications are delivered professionally and on time. With automated tracking, proof of mailing, and certified mail options, you'll have complete documentation for compliance purposes, giving you peace of mind that every required notice reaches your tenants exactly when it should.

Open API

Connect your property management data with the software tools you already use.

Rentec Direct's Open API provides the flexibility to build custom solutions tailored to your business needs. Seamlessly connect with CRM systems, marketing tools, or specialized accounting software. Automate workflows and pull raw data into your preferred BI tools for advanced reporting and insights.

Learn more about the Rentec Direct Open API.