Rentec Direct’s awards demonstrate our commitment to our clients, our community, and to sustainable debt-free growth. Rentec Direct is one of the few companies to earn a spot on the INC. 5000 list for nine consecutive years and is the only property management software company to earn awards for customer service from the American Business Awards for the past nine years in a row.
Rentec Direct recently announced that we have once again been recognized in the American Business Awards®, winning Stevie Awards® in multiple categories. This is the ninth consecutive year that Rentec Direct and our founder have been acknowledged and awarded.
Founded and headquartered in downtown Grants Pass, Rentec Direct has grown from a self-funded startup into one of the country’s leading property management software platforms, serving more than 400,000+ users in all 50 states. The company’s growth has remained fully organic and independent, guided by customer-driven product innovation and a service-first philosophy that has helped us compete nationally while remaining rooted in Southern Oregon.
Results from the 2026 Stevie Awards are in!
Rentec Direct and Founder and CEO Nathan Miller won three Stevie Awards® in the 2026 American Business Awards®, including Gold for Company of the Year and Gold for Best Entrepreneur, along with Bronze for Customer Service Department of the Year. This recognition marks Rentec Direct’s ninth consecutive year in the premier business awards program, highlighting a two-decade track record of sustained growth, customer-centric innovation and industry leadership.
“These awards are especially meaningful because it reflects what we’ve built from right here in Southern Oregon. Our success comes from solving real problems for our customers—listening closely, building thoughtfully and earning trust through service. That approach has guided us from day one and continues to shape how we build and support our platform today. I’m incredibly proud of our team and the work they do every day to support our clients and continuously improve the platform they rely on.”
Nathan Miller, Rentec Direct
Gold Stevie Winner: Rentec Direct, Real Estate Company Of The Year
Rentec Direct was born nearly two decades ago, and early demand revealed a clear market need: property managers wanted smarter, automated tools. Today, our award-winning, top-rated platform offers features like tenant screening, online rent collection, listing syndication, AI automation, and a mobile app with a tenant portal—making property management faster, easier, and more reliable.
While most competitors have hundreds of millions of dollars in investor funding, Rentec Direct consistently outperforms in profitability, customer satisfaction, and industry recognition, entirely on our own. Being self-funded allows Rentec Direct to focus on employees and customers rather than shareholders. While funded companies often prioritize profit over service, we stay true to our core values: delivering exceptional customer service and building features with real-world value for clients.
One judge had this to say “Rentec exemplifies remarkable self-funded success, delivering two decades of consistent growth, exceptional customer service, and industry recognition without outside investment. Its customer-focused approach, in-house expertise, and commitment to real-world value set it apart in SaaS, earning loyalty, outperforming competitors, and proving the strength of principled, sustainable growth.”
Gold Stevie Winner: Nathan Miller, Best Entrepreneur, Real Estate
Nathan Miller transformed a passion project into a thriving software company. A landlord himself in need of a good way to manage properties, Nathan used self-taught skills to code a software tool for independent landlords. That after-hours project became Rentec Direct—an industry-leading property management platform serving 400,000+ users.
As a self-funded owner, Nathan Miller is able to prioritize what’s best for his employees, customers, and community. While tech turnover often reaches 20%, he created an award-winning workplace culture, averaging 97% retention over the past two years.
This ensures that the Rentec Direct staff are all eager to help clients, trained in the software, and even property management as a whole.
Learn more: Rentec Direct Employees Complete Oregon Property Management License Training
Nathan leads by giving back. He awards annual scholarships through Rentec Direct’s Tech Mastery Scholarship Program, which is now reaching 10 years of the program. In 2024, Rentec was named a top small business by the U.S. Chamber of Commerce, honoring Nathan as a Community Champion. He supports 20+ local organizations and community events through sponsorships, fundraisers, and donations.
Nathan serves on the local Chamber of Commerce Board, the Historical Buildings and Sites Commission, is president of his Neighborhood Watch, and is part of the inaugural Rogue Leadership Training cohort. He is a landlord to 30 rental units and has overseen 5 workforce housing projects. His story shows that entrepreneurship is not only about building companies—it’s about creating lasting impact for customers, employees, and communities.
One judge had this to say about Nathan, “Nathan Miler has propelled Rentec Direct to become a successful business, founded on his own passion for property and skills in software development. His insightfulness has led to ongoing development through a user feedback approach and applications in multiple contexts. Of note is his attention to workplace satisfaction for employees.”
Bronze Stevie Winner: Rentec Direct, Customer Service Department Of The Year
When clients review Rentec Direct, they consistently cite exceptional customer service. Behind this success is an award-winning Client Success Department known for personalized, solution-driven support. The department plays a critical role in capturing customer feedback that drives innovation. Since 2024, Rentec has rolled out 150+ new features and updates inspired by real client input, including a user-friendly mobile app, an AI-powered receipt and invoice scanner, and a two-factor authentication app. Every enhancement simplifies property management, solves real-world challenges, and elevates client experience.
While the industry average email first response time is 12 hours, Rentec responds to 75% of emails within 2 hours and 25% within 15 minutes.
Rentec’s service-not-sales support model is rare in the software industry. Conversations with clients inspire product updates and reinforce Rentec Direct’s culture of human-centered service. Clients shape the company.
Beyond current clients, Rentec Direct seeks to support the rental and real estate industry as a whole. Last year, our team published nearly 200 educational articles, freely available to clients and the broader rental industry.
One judge says “Rentec Direct stands out for its service-not-sales philosophy, which is refreshing in the SaaS space. Their response times are genuinely impressive beating industry averages by hours and the 92% great rating during a period of 20% growth is a major feat. It’s clear they don’t just listen to feedback; they build it.”