Adding roommates (or secondary tenants) that are all responsible for the same bill, is easy within Rentec. Just follow these steps: Move in the primary renter (the group leader) to a vacant property. The group leader can also be an assumed name for the group if you wish rather than an actual person’s name (such ..
If you have a merchant account, ACH transactions typically take 4 business days to complete. Our funding partners now offer expedited funding if you wish to receive funds faster or send distributions faster. Funding faster increases the risk to the bank, so they do charge for the faster funding. Please see the table below. ..
As of Firefox release 19 (released the week of February 18th, 2013), Firefox has now included a built-in PDF browser. While this does speed up the display of PDF objects, it breaks forms that must print to exact specifications. Fixing this within Firefox is very simple, just follow these steps: Open Firefox, open ..
You can upload your company logo to Rentec by visiting Settings, Branding Options. The logo needs to fit in the upper-left corner of the application, just like the Rentec Direct logo. For best result, set the dimensions of your logo to 186 width by 62 height and set any background transparent. If you upload an ..
You can setup an unlimited number of property managers in Rentec, and assign them to properties. Once done, the property manager’s contact information (if it differs from the main account) will appear in: Tenant’s statements Tenant’s invoices Online listings & syndication Online applications This feature is especially useful if you have numerous properties, some of which ..
Some of the newer reports and areas within the software show how much a tenant has due in their security deposit ledger. If charges have been made to a deposit ledger prior to June, 2012 these reports may indicate incorrect values. This was caused by entering charges, or additional amounts due, to the security deposit ..
Looking to get started with Rentec Direct fast? Rentec offers data import services which can import all your existing data nearly instantly. To get started, download the import_template.xls file, along with our Questionaire. Within the excel file are column headers and sample data. Populate the spreadsheet and questionaire with your own data, and return the ..
Reconciling your bank account is the act of verifying the transactions within Rentec’s property management solution match those of your bank statement. The reconciliation process will guide you through the 3 simple steps to ensuring that your online ledger in Rentec matches your bank statement to the penny. Start by entering the bank account ledger ..
If you’ve setup your merchant account and received confirmation from Rentec that the integration is complete, you can safely test some live transactions using the following instructions. Please note, these tests will still incur your per-instance transaction fee from the merchant account vendor. Add a new tenant named John Doe. Be sure to fill in ..
There are a couple ways to charge utilities to your tenants. Please select and follow the instructions for the category which best fits your scenario. METHOD 1: If your receive individual bills from the utility company for each tenant or property. Click the properties tab, and post an expense to the appropriate property (for which ..