Rentec Direct’s property management software subuser security and permissions protect your data, ensure compliance, and empower your team. By safeguarding your information with advanced login security, monitoring, and controlled data access, your team can work efficiently, knowing they have the tools to succeed while adhering to legal and internal policies.
Property managers, landlords, and real estate investors handle sensitive information about their tenants, owners, and finances. Specifically, this information includes data collected from rental applications, online payments, legal notifications, and communications, as well as personal data. For instance, property management software provides essential time-saving and accounting tools that make the lives of these professionals easier, but it also creates potential unintended or malicious exposure.
Therefore, for property management professionals, safeguarding sensitive data is a top priority. Rentec Direct’s advanced subuser security features and customizable permissions actively protect your account, company, and team in today’s digital landscape.
What are Subuser Permissions?
Rentec Direct’s Subuser Permissions system enables you to add an unlimited number of team members to your account, granting each subuser access only to the specific data and functions necessary for their role. In short, these permissions provide a framework for role-based security, ensuring a structured and compliant approach to managing sensitive information. Ultimately, the flexibility to use either role-based or custom permissions ensures alignment with your unique business goals and compliance requirements.
Key Benefits of Subuser Permissions and Security Features
Enhanced Data Security
- Limited Access: Promotes role-based access, significantly reducing the risk of unauthorized access, and protects critical information.
- Preventing Malicious Activity: Allowing only authorized subusers to permanently delete properties and tenants creates a crucial safeguard that protects your data and ensures the preservation of historical records while also helping to prevent potential malicious activity within your company.
- View Recent Logins-Proactive Threat Detection: This feature allows you to view a detailed historical overview of every login to your Rentec Direct account, including those by administrators, managers, and all users. Furthermore, it displays critical data points to help identify suspicious activity, such as:
- Time of login
- IP address
- Location
- VPN
- Risk level
- Rapid Incident Response: If a high-risk login from an unrecognized IP address is detected, users can quickly take steps to secure their account, such as changing their password and enabling two-factor authentication (2FA) to prevent a potential breach.
- Email Notifications: Additionally, Rentec Direct sends an email notification if a new device logs into an account.
Increased Operational Efficiency
- Streamlined Workflows: Permissions simplify workflows and reduce confusion, ensuring users focus on tasks essential to their roles.
- Customizable Access: Customizing permissions for each subuser enables them to perform specific functions within the software. For example, office staff may only need to post rental income, while marketing managers may require access to properties and your custom website.
Ensured Compliance
- Legal Notifications: Permissions associated with features such as the Certified Mailing Manager enable you to designate which subusers are authorized to send time-sensitive or legal notices and letters via USPS, which helps to maintain legal compliance regarding the timeliness and delivery methods of legal notifications.
- Internal Policies: Moreover, permissions help enforce your company’s internal policies and job-specific functions, ensuring that all actions taken within the software adhere to your operational guidelines.
Two-Factor Authentication (2FA)
Rentec Direct highly recommends two-factor authentication (2FA) for all accounts, which is required if online payments are enabled. The software offers options of one-time passkeys, text-based, and Time-Based One-Time Password (TOTP) as additional authentication options.
How to Customize Subuser Permissions
You can easily set each subuser’s permission in Rentec Direct and adjust as needed. When selecting the permissions, hover over the “?” for helpful details about the options.
In your Rentec Direct account:
- Click on Settings
- Under Account, click on Managers & Users (pro accounts Users)
- Under Permissions, click on the current level of permissions for the user
- Select the permissions to be turned on or off
- Click on Save Changes
Final Thoughts
Leveraging Rentec Direct’s comprehensive subuser permission system and robust security features will help you maintain a secure, efficient, and compliant property management account.
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Suggest a Feature
Our goal is always to make your tasks as a landlord, property manager, or investor simpler, quicker, and more efficient. One way we accomplish this is by reviewing valuable feedback and input from our awesome clients. If there’s anything you would like to see added to enhance your Rentec Direct experience, please send your ideas and suggestions to success@rentecdirect.com.
About Rentec Direct
Rentec Direct delivers industry-leading property management software and tenant screening solutions to real estate professionals. Key features include online rent payments, mobile apps, tenant portal, vacancy listing syndication, and accounting tools. Founded in 2007, Rentec Direct is the third-largest software provider in its sector and has consistently been the highest-rated by investors, landlords, and property managers. Recognized on the Inc. 5000 list of fastest-growing private companies for nine consecutive years, Rentec Direct was also named Real Estate Company of the year in the 2025 American Business Awards and listed among the U.S. Chamber of Commerce’s Top 100 Small Businesses. rentecdirect.com