Some of the newer reports and areas within the software show how much a tenant has due in their security deposit ledger. If charges have been made to a deposit ledger prior to June, 2012 these reports may indicate incorrect values. This was caused by entering charges, or additional amounts due, to the security deposit ..
If a bank deposit is posted and needs corrected, Rentec has support to assist in fixing any deposit mistakes. First, view the deposit by either clicking the paperclip link within the account the deposit took place, or by viewing deposits from the Undeposited Funds account. Once your deposit is open you will see a summary ..