Adding roommates (or secondary tenants) that are all responsible for the same bill, is easy within Rentec. Just follow these steps: Move in the primary renter (the group leader) to a vacant property. The group leader can also be an assumed name for the group if you wish rather than an actual person’s name (such ..
Some of the newer reports and areas within the software show how much a tenant has due in their security deposit ledger. If charges have been made to a deposit ledger prior to June, 2012 these reports may indicate incorrect values. This was caused by entering charges, or additional amounts due, to the security deposit ..
For instructions of how Tenant Deposits work within Rentec, follow this link. If you are using one bank account within Rentec for all of your transactions – rent collections, tenant security deposits and property expenses – you will want to follow the steps below to ensure your ledgers reflect security deposit transactions correctly. (If you ..
As a property manager, your policy might require you forward collected tenant security deposits to the owner of the property prior to the tenant moving out of their rental. To document this in the program, follow the steps below: 1. Move a tenant into their unit as normal, through the property tab, and document their ..
Once your Rentec Account is enable with EasyPay Merchant ability, you will want to begin scheduling tenants for payments. (If you have a standard EasyPay account, head to this link for instructions.) First, we recommend you secure authorization from your tenant to begin using EasyPay. Under your Settings tab/EasyPay Setup, we have provided you with ..
If you have an EasyPay Merchant account, head to this link for Tenant Setup. After you have been setup for EasyPay (no merchant), we require an application from each tenant who is going to use the ACH payment option (no form is necessary for the credit card payments option through their portal.) Under your Settings ..
Within your Rentec program, you have the ability to not only market your property, you can accept online rental applications and application fees. Below are the necessary steps you will want to take to be able to accept online applications, accept online application fees and then run tenant screening reports. 1. SUBMIT AN APPLICATION PACKET ..
Transferring a tenant within Rentec’s program is very easy. Follow these steps: 1. If you have a tenant moving from one unit to another, you will first want to enter into their current unit’s ledger and adjust any rent charges and security deposits as necessary. 2. Once their ledger is correct, you can then select ..
If your tenant’s late fees did not post this month, explore the reasons below… REASON #1 During a tenant’s first month in Rentec, late fees will not auto-populate. Late fees will only auto-populate in subsequent months. If your tenant is late during their first month, you will want to post a late charge manually. ..
If you need to permanently delete a tenant and remove all of their file & ledger from your program, head to the Tenants tab, right click on their name and select “Archive Tenant.” After you have archived the tenant, click on the “Show Archived tenants” link at the bottom of the page. Find your archived ..