Ordering Credit and Criminal Reports

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Once you are setup for credit and criminal screening, ordering reports is very quick.  Visit the Reports tab and click Screening Reports.  You will be presented with the following screen.

Enter your prospective tenant’s information and fill in all requested fields.  Email address is the only optional field on the form.  Next choose how you want to start your search via one of the three methods.

  • Criminal Intellisearch – This will scan through national databases and locate your subject’s known places of residence and offer search suggestions based on their past residences.
  • Criminal Manual Search – By entering here you can manually choose the state and county level searches you wish to run on the tenant.  You will be prompted to choose a state, and then be able to select specific reports from the state and counties within the state manually.  This is the place to go if you need to verify a state or national report by backing it up with a county level report.
  • Skip Local Criminal – If you want to skip right to the national reports, choose this option.  You will be presented with our most popular reports immediately which include Nationwide Criminal, Credit Check, Eviction Checks, and other popular nationwide reports.

Whichever method you choose, you can always go back and start over.  Each landlord tends to have their favorite way of ordering reports and sticks with that method going forward.  Select the reports you wish to order by checking the boxes, and clicking the Next button.  Each report will display how long it takes to run.   Some reports are instant where they return in less than 60 seconds, others such as county level criminal searches can take 1-3 business days.

Once you’ve selected either one of the packages, or the individual reports you want, you will get to the summary screen which will summarize all selected reports.

Click Process Order to send in your order.   Depending on the number of products selected, this can take from 5 to 60 seconds to process, at which time you will be presented with a link to review your reports.  You will also get an automated email letting you know when your reports are ready.

To review your reports later, you can go to the Reports tab, and Screening Reports.  A list of previously ordered reports will be available.  Note:  For security and privacy reasons, credit and criminal data will not be stored indefinitely.   Tenant screening reports are designed to help in the selection of a tenant and are for one-time use only.  Rentec Direct will archive these reports for a minimum of 60 days.