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Adding roommates (or secondary tenants) that are all responsible for the same bill, is easy within Rentec.  Just follow these steps: Move in the primary renter (the group leader) to a vacant property.  The group leader can also be an assumed name for the group if you wish rather than an actual person’s name (such ..

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If you have a merchant account, ACH transactions typically take 4 business days to complete.  Our funding partners now offer expedited funding if you wish to receive funds faster or send distributions faster.  Funding faster increases the risk to the bank, so they do charge for the faster funding.  Please see the table below.   ..

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As of Firefox release 19  (released the week of February 18th, 2013), Firefox has now included a built-in PDF browser.  While this does speed up the display of PDF objects, it breaks forms that must print to exact specifications. Fixing this within Firefox is very simple, just follow these steps:     Open Firefox, open ..

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Currently, Rentec’s program allows you the option to set management fees to automatically post as an expense to a property each month.  This expense does NOT incorporate the default expense account into the transaction as most customers do not actually cut a check out of their operating account for this expense, it simply is withheld ..

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At this time, the tenant fees for ACH and CC transactions post as income to the property, which in turn is associated with an owner. If you want to reflect these fees as income to your company and not income to property and owner, follow these step by step instructions: 1. Pull the financial report ..

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If you need to make an owner contribution(deposit) to their property for additional expenses, here is the steps you can follow: If you haven’t already set up a category for owner contributions.  This is what you would want to do first 1. Set up a new category under Settings/Setup Categories 2. When “adding a new ..

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You can setup an unlimited number of property managers in Rentec, and assign them to properties.  Once done, the property manager’s contact information (if it differs from the main account) will appear in: Tenant’s statements Tenant’s invoices Online listings & syndication Online applications This feature is especially useful if you have numerous properties, some of which ..

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Some of the newer reports and areas within the software show how much a tenant has due in their security deposit ledger.  If charges have been made to a deposit ledger prior to June, 2012 these reports may indicate incorrect values.  This was caused by entering charges, or additional amounts due, to the security deposit ..

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