{"id":7363,"date":"2020-01-14T15:24:22","date_gmt":"2020-01-14T23:24:22","guid":{"rendered":"https:\/\/www.rentecdirect.com\/blog\/?p=7363"},"modified":"2022-05-26T12:20:00","modified_gmt":"2022-05-26T19:20:00","slug":"need-a-tenant-portal","status":"publish","type":"post","link":"https:\/\/www.rentecdirect.com\/blog\/need-a-tenant-portal\/","title":{"rendered":"Do I Really Need a Tenant Portal for My Renters?"},"content":{"rendered":"

\"Tenant
\nIf your tenants are asking for an app to pay rent online or submit maintenance requests, it might be time to stop brushing aside their requests. <\/span><\/p>\n

With 56% of the renter population made of the Millennial generation<\/a>, and with <\/span>a renter population of over 100 million<\/span>, it\u2019s safe to say we can look at Millennial trends and preferences to understand the best way for landlords and managers to connect with their tenants.<\/span><\/p>\n

Millennials are so attached to modern technology, that 84% claim they sleep with their smartphone, claims Nielsen Research<\/a>. \u00a0<\/span><\/p>\n

In the same report, Nielsen Research found that <\/span>more than <\/span>74 percent [of Millennials] feel that new technology makes their lives easier<\/span><\/a>. And renter technology is no different. It\u2019s designed to make their lives easier. (Like so easy, they don\u2019t even have to leave the comfort of their home to pay rent!).<\/span><\/p>\n

Your renters have found a way to do everything online, from ordering delivery food or a taxi service to sharing music or checking their power usage. \u00a0It\u2019s no wonder that they spend 90 hours per month spent on smartphone apps alone, according to The 2016 U.S. Mobile App Report<\/a> from comScore.<\/span><\/p>\n

So how does a landlord give into the demand of his renters who need and want an app to do their renting online? Simple- give them access to a tenant portal. <\/span><\/p>\n

What is a Tenant Portal?<\/h3>\n

Tenant Portals<\/a> are not some misty hole that brings your renter into a realm of lavish apartment amenities and rent-free living, but rather an online account for your renter to submit maintenance requests, receive notices, and pay rent. <\/span><\/p>\n

Where do I find a Tenant Portal? <\/span><\/h3>\n

Most property management software programs, like Rentec Direct<\/a>, will provide you with a Tenant Portal to meet your renter needs. The best rental software companies want to give their clients the best services to offer their tenants and will include a feature rich Tenant Portal along with the other must-have rental management features. \u00a0<\/span><\/p>\n

How Does a Tenant Portal Work? <\/span><\/h3>\n

Using a smartphone, tablet, or computer, your tenants can log into their account using their own username and password to monitor their rent payments, submit work orders, and receive direct communication about their rental. \u00a0Additionally, tenants can review their statements, and make minor setting changes, such as email address updates and email receipt preferences. \u00a0<\/span><\/p>\n

The added convenience of providing your tenants with a Tenant Portal, means happy tenants and less vacancies.<\/span><\/p>\n

Tenant Portal lets your renters do the following online:<\/h3>\n