{"id":23153,"date":"2025-10-24T11:30:00","date_gmt":"2025-10-24T18:30:00","guid":{"rendered":"https:\/\/www.rentecdirect.com\/blog\/?p=23153"},"modified":"2025-11-06T10:28:56","modified_gmt":"2025-11-06T18:28:56","slug":"new-feature-nsf-fees-for-failed-online-payments","status":"publish","type":"post","link":"https:\/\/www.rentecdirect.com\/blog\/new-feature-nsf-fees-for-failed-online-payments\/","title":{"rendered":"New Feature | Automated Nonsufficient Funds Fees (NSF) for Failed Online Payments"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"558\" src=\"https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2025\/10\/New-Feature-Automated-Nonsufficient-Funds-Fees-for-Failed-Online-Payments.jpg\" alt=\"nonsufficient fund fees Rentec Direct\" class=\"wp-image-23157\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2025\/10\/New-Feature-Automated-Nonsufficient-Funds-Fees-for-Failed-Online-Payments.jpg 950w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2025\/10\/New-Feature-Automated-Nonsufficient-Funds-Fees-for-Failed-Online-Payments-300x176.jpg 300w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2025\/10\/New-Feature-Automated-Nonsufficient-Funds-Fees-for-Failed-Online-Payments-600x352.jpg 600w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2025\/10\/New-Feature-Automated-Nonsufficient-Funds-Fees-for-Failed-Online-Payments-768x451.jpg 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><em>Rentec Direct introduces a new feature that automatically applies NSF fees for failed ACH payments. This enhancement to your software saves landlords and property managers valuable time and reduces administrative burdens.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>At <a href=\"http:\/\/www.rentecdirect.com\" target=\"_blank\" rel=\"noreferrer noopener\">Rentec Direct<\/a>, we understand that automation is key to making your daily tasks run smoothly. A commonly frustrating task for landlords and property managers is handling failed payments due to nonsufficient funds (NSF). Not only does it disrupt your budget, but it also consumes valuable time for you and your team.<\/p>\n\n\n\n<p>Good news! Your Rentec Direct Development Team has heard your requests and successfully created a new management solution for NSF fees, streamlining your process and reducing administrative burdens. This innovative feature automatically applies NSF fees for failed ACH payments, saving you time and ensuring more consistent accounting.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-happens-when-an-ach-transaction-fails\">What Happens When an ACH Transaction Fails?<\/h2>\n\n\n\n<p>When an ACH payment fails, it often results in an NSF fee. With Rentec Direct\u2019s new automation, you can set the NSF fee in accordance with your leases or rental agreements, and the software will automatically apply it when an online ACH transaction fails. This eliminates the need for your team to spend time tracking failed payments and manually entering charges. Plus, charges posted to the tenant ledger can automatically trigger a notice to your tenants using the automated notification feature.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1744\" height=\"1182\" src=\"https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2025\/10\/Blog-Add-NSF-fee.gif\" alt=\"Rentec Direct automated nsf fees\" class=\"wp-image-23154\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to Set Up Automated NSF Fees in Rentec Direct<\/h2>\n\n\n\n<p>Following these simple steps, you can indicate your fee for failed online payments, and Rentec Direct software will automatically apply the NSF fee to failed online ACH payments.<\/p>\n\n\n\n<p>In your Rentec Direct account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Under <strong>Financial<\/strong>, click on <strong>Online Payments<\/strong>.<\/li>\n\n\n\n<li>Under <strong>ACH Settings<\/strong>, specify the fee amount for rejected or returned ACH payments. Leave this blank or set it to 0.00 if you do not want automated fees.<\/li>\n\n\n\n<li>Select the <strong>Product<\/strong> that ACH-rejection fees will be assigned to (<em>To ensure accurate accounting, create a new product (Settings, Products &amp; Services) and an <\/em><a href=\"https:\/\/help.rentecdirect.com\/article\/561-setting-up-categories-chart-of-accounts\" target=\"_blank\" rel=\"noreferrer noopener\"><em>income category<\/em><\/a><em> to track non-sufficient fund fees.<\/em>)<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Important Considerations for NSF Fees<\/h2>\n\n\n\n<p>Charging NSF fees is a way for housing providers to recover costs associated with failed payments, but state and local laws vary significantly by location. It&#8217;s always safe to assume an NSF fee must be included in a rental or lease agreement. While some states have no limit as long as the charge is &#8220;reasonable,&#8221; some states apply a cap, and others have more restrictive rules.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be sure to include your NSF policy and fee as it pertains to physical and electronic funds transfers (EFT) in your lease or rental agreement to avoid legal complications.<\/li>\n\n\n\n<li>Be sure your NSF policy complies with state and local laws.<\/li>\n\n\n\n<li>Consider including a cash-only policy implementation for tenants with repeated failed payments. (<em>Available with <\/em><a href=\"https:\/\/www.rentecdirect.com\/blog\/accepting-cash-payments\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>PayNearMe<\/em><\/a><em> and Rentec Direct integration<\/em>)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-here-s-a-quick-look-at-how-some-state-specific-regulations-vary\">Here&#8217;s a quick look at how some state-specific regulations vary:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>California:<\/strong> Landlords can charge up to $25 for the first bounced check and $35 for each additional one (<a href=\"https:\/\/leginfo.legislature.ca.gov\/faces\/codes_displaySection.xhtml?sectionNum=1719.&amp;lawCode=CIV\" target=\"_blank\" rel=\"noreferrer noopener\">Cal. Civ. Code \u00a7 1719<\/a>).<\/li>\n\n\n\n<li><strong>Colorado:<\/strong> If the tenant\u2019s rent check bounces, the landlord may charge a fee up to $20, as long as the fee was described in the rental agreement (<a href=\"https:\/\/advance.lexis.com\/documentpage\/?pdmfid=1000516&amp;crid=1c170151-826b-4f4f-9108-45431c3a5799&amp;nodeid=AANAAHAABAACAAW&amp;nodepath=%2FROOT%2FAAN%2FAANAAH%2FAANAAHAAB%2FAANAAHAABAAC%2FAANAAHAABAACAAW&amp;level=5&amp;haschildren=&amp;populated=false&amp;title=13-21-109.+Recovery+of+damages+for+checks%2C+drafts%2C+or+orders+not+paid+upon+presentment.&amp;config=014FJAAyNGJkY2Y4Zi1mNjgyLTRkN2YtYmE4OS03NTYzNzYzOTg0OGEKAFBvZENhdGFsb2d592qv2Kywlf8caKqYROP5&amp;pddocfullpath=%2Fshared%2Fdocument%2Fstatutes-legislation%2Furn%3AcontentItem%3A61P5-WRN1-DYDC-J085-00008-00&amp;ecomp=8gf59kk&amp;prid=e54ceeb0-80dc-483c-bcb4-5e7654192ef7\" target=\"_blank\" rel=\"noreferrer noopener\">CRS \u00a7 13-21-109(1)(b)<\/a>).<\/li>\n\n\n\n<li><strong>Florida:<\/strong> Landlords may collect bank fees actually incurred by the payee, plus a service charge based on the amount of the check, capped between $25-$40, and either $40 or 5% of the check amount for checks greater than $300, as well as the possibility of triple damages (rarely pursued in rentals) (<a href=\"https:\/\/www.flsenate.gov\/Laws\/Statutes\/2022\/0068.065\" target=\"_blank\" rel=\"noreferrer noopener\">Fla. Stat. \u00a7 68.065(2)<\/a>).<\/li>\n\n\n\n<li><strong>Oregon:<\/strong> If the tenant\u2019s rent check bounces, the landlord may charge a $35 fee (<a href=\"https:\/\/www.oregonlegislature.gov\/bills_laws\/ors\/ors030.html\">ORS \u00a7 30.701(5)<\/a>).<\/li>\n\n\n\n<li><strong>Pennsylvania:<\/strong> If the tenant\u2019s rent check bounces, the landlord may charge a returned check fee of $50 unless they are charged more by their financial institution, in which case the landlord may charge that amount (<a href=\"https:\/\/www.legis.state.pa.us\/cfdocs\/legis\/LI\/consCheck.cfm?txtType=HTM&amp;ttl=18&amp;div=0&amp;chpt=41&amp;sctn=5&amp;subsctn=0\" target=\"_blank\" rel=\"noreferrer noopener\">18 PS \u00a7 4105e<\/a>).<\/li>\n\n\n\n<li><strong>Texas:<\/strong> NSF\/Bounced Check Fee Maximum: $30 (<a href=\"https:\/\/statutes.capitol.texas.gov\/Docs\/BC\/htm\/BC.3.htm#3.506\" target=\"_blank\" rel=\"noreferrer noopener\">Tex. BC Code \u00a7 3.506b<\/a>).<\/li>\n<\/ul>\n\n\n\n<p>By following these simple steps and understanding the legal landscape, you can streamline your fee collection process and ensure that NSF fees are automatically applied, saving you time and effort.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Suggest a Feature<\/h2>\n\n\n\n<p>Our goal is always to make your tasks as a landlord, property manager, or investor simpler, quicker, and more efficient. One way we accomplish this is by reviewing valuable feedback and input from our awesome clients. If there is anything you would like to see added to enhance your Rentec Direct experience, please send your ideas and suggestions to success@rentecdirect.com and help us shape the future of Rentec Direct.<\/p>\n\n\n\n<p>Check out the latest features, enhancements, and industry-related articles under System Updates and News &amp; Tips on your Summary page, or subscribe to the <a href=\"https:\/\/www.rentecdirect.com\/blog\/\">Rentec Direct Blog<\/a> to receive Education, News, and Product Updates directly to your inbox.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">About Rentec Direct<\/h2>\n\n\n\n<p><em>Rentec Direct delivers industry-leading property management software and tenant screening solutions to real estate professionals. Key features include online rent payments, a mobile app and tenant portal, vacancy listing syndication, and accounting tools. Founded in 2007, Rentec Direct is the third-largest software provider in its sector and is consistently the highest-rated by investors, landlords, and property managers. Recognized on the Inc. 5000 list of fastest-growing private companies for nine consecutive years, Rentec Direct was also named Real Estate Company of the Year in the 2025 American Business Awards and listed among the U.S. Chamber of Commerce\u2019s Top 100 Small Businesses. <\/em><a href=\"http:\/\/rentecdirect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>rentecdirect.com<\/em><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-related-reading-for-you\">Related Reading for You:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/new-ai-receipt-scanner\/\" target=\"_blank\" rel=\"noreferrer noopener\">New Feature | Automatically Post Expenses with the New AI Invoice and Receipt Scanner<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/esa-law-interpretation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Recent Rental Ruling May Impact ESA Law<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/product-update-live-q3-2025\/\">Rentec Direct Product Development Update: Made Live in Q3 2025<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rentec Direct introduces a new feature that automatically applies NSF fees for failed ACH payments. This enhancement to your software saves landlords and property managers valuable time and reduces administrative burdens. At Rentec Direct, we understand that automation is key to making your daily tasks run smoothly. A commonly frustrating task for landlords and property [&hellip;]<\/p>\n","protected":false},"author":94,"featured_media":23157,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[18659,18660,18658,18656,18657,388],"class_list":["post-23153","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-update","tag-add-nsf-fee","tag-automated-nsf-fee","tag-failed-ach-payment","tag-insufficient-funds","tag-nonsufficient-funds","tag-nsf","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- 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