{"id":19563,"date":"2023-06-07T11:55:24","date_gmt":"2023-06-07T18:55:24","guid":{"rendered":"https:\/\/www.rentecdirect.com\/blog\/?p=19563"},"modified":"2023-06-07T12:55:11","modified_gmt":"2023-06-07T19:55:11","slug":"service-not-sales-rentec-direct-champions-new-support-model-for-property-managers-and-landlords","status":"publish","type":"post","link":"https:\/\/www.rentecdirect.com\/blog\/service-not-sales-rentec-direct-champions-new-support-model-for-property-managers-and-landlords\/","title":{"rendered":"Service Not Sales: Rentec Direct Champions New Support Model for Property Managers and Landlords"},"content":{"rendered":"\n
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In the software world, one of the most common ways to earn revenue is to get more clients through 3rd-party prospect lists and follow up with cold calls and incessant emails.<\/p>\n\n\n\n

If you\u2019ve ever been overwhelmed by a relentless barrage of sales representatives calling you, you\u2019ve likely experienced this process first-hand. Unfortunately, this is a common formula even in the property management software industry due to pressure from corporate investors.<\/p>\n\n\n\n

However, at Rentec Direct<\/a>, we quickly realized we wanted to focus on service–not sales, and it has served us and our clients very well. Our prospective clients reach out to us, and our team will only contact you if you are truly interested in the benefits that property management software can provide<\/a>.<\/p>\n\n\n\n

This revolutionary focus ensures that our potential clients get the help they need immediately without going through an intensive sales process. Instead, they’re immediately given a new account with an account setup specialist ready to help them hit the ground running and get started without delay to their business. This means that instead of listening to hours of boring sales calls, you can actually start putting in the important data you need to manage your properties efficiently and effectively.<\/p>\n\n\n\n

No middleman. No wild sales process. No incessant phone calls.<\/strong><\/p>\n\n\n\n

Just genuine and amazing team members that are here to help you with any questions you may have as you begin your journey with Rentec Direct.<\/p>\n\n\n\n

As an added bonus, you get to try the product free for the first 2-weeks, and the service is guaranteed. You can ask for a refund if you don\u2019t love the software even after becoming a paying client.<\/p>\n\n\n\n

Rentec Direct\u2019s setup assistance program is free for all new clients. Clients can expect the below:<\/h4>\n\n\n\n
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  • Dedicated account specialist with industry-relevant experience<\/li>\n\n\n\n
  • Personalized account analysis and in-depth training in the form of one-on-one meetings or via video chat<\/li>\n\n\n\n
  • Open lines of communication to ask questions and share feedback<\/li>\n\n\n\n
  • Access to a variety of on-demand educational resources, including live trainings, webinars, blogs and other materials<\/li>\n<\/ul>\n\n\n\n

    At Rentec Direct, we know our property managers and landlords are busy. We want to give you the support and tools you need to take on your daily tasks more quickly than ever, and we don\u2019t expect you to pay extra to get the education you need to master your software. Your property management software should be working with and for you, so we\u2019ve made it easy–and free–to start managing your portfolio through Rentec Direct.<\/p>\n\n\n\n

    Why Don\u2019t All Property Management Software Services Offer This?<\/h2>\n\n\n\n

    We agree! We think this model is the most customer-friendly way to do business with busy landlords and property managers. Many top-property management software companies do offer account setup services, but it\u2019s only available for certain tiers of paid clients or is an extra-paid service. And, this service is generally only available after you\u2019ve gone through their regular sales process.<\/p>\n\n\n\n

    Unfortunately, the majority of property management software solutions are investor-owned, which means choices are made to serve the best interests of investors and not always customers. Rentec Direct is different. We are privately owned by a founder who simply wanted to make managing his own rental properties easy.<\/p>\n\n\n\n

    You can learn more about our president and founder, Nathan Miller, in the below video. \u201cOur intention with this one-on-one training is that it helps our customers feel confident using our software, knowing that it is set up to best fit their needs so that they can get the most out of the user experience,\u201d says Nathan Miller, president of Rentec Direct.<\/p>\n\n\n