{"id":13962,"date":"2020-09-02T14:41:15","date_gmt":"2020-09-02T21:41:15","guid":{"rendered":"https:\/\/www.rentecdirect.com\/blog\/?p=13962"},"modified":"2024-02-05T11:38:20","modified_gmt":"2024-02-05T19:38:20","slug":"the-move-out-process","status":"publish","type":"post","link":"https:\/\/www.rentecdirect.com\/blog\/the-move-out-process\/","title":{"rendered":"Tenant Turnover | The Move-Out Process"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"558\" src=\"https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2020\/09\/Tenant-Turnover-_-The-Move-Out-Process.jpg\" alt=\"Tenant Turnover and The Move-Out Process\" class=\"wp-image-13965\" srcset=\"https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2020\/09\/Tenant-Turnover-_-The-Move-Out-Process.jpg 950w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2020\/09\/Tenant-Turnover-_-The-Move-Out-Process-300x176.jpg 300w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2020\/09\/Tenant-Turnover-_-The-Move-Out-Process-600x352.jpg 600w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2020\/09\/Tenant-Turnover-_-The-Move-Out-Process-768x451.jpg 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><em><span style=\"font-weight: 400;\">The layers of activity needed to manage the move-out process during tenant turnover can be daunting without a good system in place.\u00a0<\/span><\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><span style=\"font-weight: 400;\">From move-out notice to final walk-through inspection to finalizing all paperwork and finances, navigating the move-out process requires a little planning for success. Having a clear map of the process can help.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-when-it-s-time-for-a-tenant-to-move\"><span style=\"font-weight: 400;\">When It\u2019s Time for a Tenant to Move<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">No matter how good of a tenant experience you\u2019ve created there are circumstances such as a job transfer, downsizing, and other reasons a renter might need to move. You likely will have an advanced warning if a tenant decides not to renew their lease. But oftentimes, a move-out notice can come unexpectedly, especially for those on a month-to-month agreement.&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In either case, whether the notice is sent by you or received from the tenant, as soon as it has been established a move will occur start scheduling those move-out tasks to avoid time delays that cause misunderstandings and costly mistakes.&nbsp;&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Tip: Build into your lease agreement criteria for sufficient advanced notice to help with your move-out task flow. On the flip side, be sure to reach out to your tenants well in advance of a lease renewal to get a feel for their intentions.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-schedule-upcoming-move-outs\"><span style=\"font-weight: 400;\">Schedule Upcoming Move-Outs<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">With all the tasks involved in a move-out, prioritizing and scheduling become vitally important.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Checklists are handy to keep it all organized. A few items to place on your checklist:&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Coordinate the pre-move out inspection<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Schedule the move-out inspection&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Calendar the move-out date<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Send a formal move-out notice acknowledgment<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Decide on the date to start advertising the vacancy<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Work with vendors to schedule the vacant rental repairs and maintenance&nbsp;&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Schedule the vacant rental deep-cleaning&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Decide on a date to process the move-out documents<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Process refunds or requests for payment<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-unit-availability-tracking\"><span style=\"font-weight: 400;\">Unit Availability Tracking<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Once you know the exact move-out date, it\u2019s time to begin the marketing process. Before posting your upcoming vacancy, remember to review your listing, update photos, and make sure all the rental listing details are accurately noted such as contact information, new rent and deposit amounts, and any updates to your application process and approval criteria.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you don\u2019t know the exact availability of the unit, you can still market for interest and leads with a \u2018Coming Soon\u2019 disclaimer. That will give you time for any maintenance, repairs, carpet cleaning, or outstanding concerns which still allows you to generate leads. It also allows you to adjust the move-out date if the current tenant requests an extension.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tenant-move-out-statment-and-deposit-refunds\"><span style=\"font-weight: 400;\">Tenant Move-Out Statment and Deposit Refunds<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Wrapping up the documentation of a tenancy is vitally important to do accurately.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In some cases, landlords collect the last month\u2019s rent in advance. Regarding the monthly rent and any monthly charges such as utilities or pet fees, when calculating the final tenant statement you may find one of three scenarios:&nbsp;<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">The tenant owes nothing on their account.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">There is an outstanding balance.&nbsp;&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">The account was overpaid and the tenant is owed a refund.&nbsp;<\/span><\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">In addition, the tenant may have paid deposits such as:&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Security deposit<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Cleaning deposit<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Pet deposit<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Key deposit<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Appliance rental deposit<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">Often these are conditionally refundable within a designated time period set by state and local regulations. If your state allows, balances owed, cleaning expenses, and repairs may be allowed to be taken from deposits received.&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">An itemized accounting of all items is the best practice.&nbsp; But before making those deductions and calculations, be sure to review those regulations for any changes regularly before withholding a deposit refund.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-smooth-turnover\"><span style=\"font-weight: 400;\">A Smooth Turnover<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">In property management, we know all the work involved in tenant turnover can be overwhelming; especially in the move-out process. How smoothly it all happens depends on great communication, organization, and efficient systems in place. Many of these tasks can be made simpler and efficiently handled with good <a href=\"https:\/\/www.rentecdirect.com\/blog\/do-i-need-property-management-software\/\">property management software<\/a>. Remember to stay in constant communication with your tenant about expectations and ways to help them make that smooth transition.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-successfully-moving-tenants-out-ensures-nbsp\"><span style=\"font-weight: 400;\">Successfully Moving Tenants Out Ensures:&nbsp;<\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Your tenant understands their responsibilities in the move-out process.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">You get a head-start on marketing your vacancy.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Your tenant and bank account ledgers are accurate.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">A tenant security deposit is processed correctly.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Your active tenant list is up-to-date.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">The process runs smoothly.<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">In that, it&#8217;s never a bad time to start reviewing your move-out processes and evaluate the systems in place to turn a potentially daunting task into a successful routine.&nbsp;<\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-related-reading-for-you\"><b>RELATED READING FOR YOU:<\/b><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/tenant-turnover-revenue-recovery\/\">Overcoming Lost Revenue During Tenant Turnover<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/virtual-rental-property-inspections\/\">Virtual Inspections Keep Renters Safe and Promote Social Distancing in Rental Properties<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/moving-during-covid-19\/\">How to Manage Renters Moving During COVID-19<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The layers of activity needed to manage the move-out process during tenant turnover can be daunting without a good system in place.\u00a0 From move-out notice to final walk-through inspection to finalizing all paperwork and finances, navigating the move-out process requires a little planning for success. Having a clear map of the process can help.&nbsp; When [&hellip;]<\/p>\n","protected":false},"author":69,"featured_media":13965,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"iawp_total_views":5,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[275,13882,13881],"tags":[15754,606,12292],"class_list":["post-13962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education","category-landlord-tips","category-property-management-tips","tag-move-out","tag-tenant-turnover","tag-webinar","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is 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