{"id":10339,"date":"2019-01-16T09:36:41","date_gmt":"2019-01-16T17:36:41","guid":{"rendered":"https:\/\/www.rentecdirect.com\/blog\/?p=10339"},"modified":"2019-01-16T09:38:37","modified_gmt":"2019-01-16T17:38:37","slug":"performance-updates-2019","status":"publish","type":"post","link":"https:\/\/www.rentecdirect.com\/blog\/performance-updates-2019\/","title":{"rendered":"2019 Performance Updates for Rentec Direct Software"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10340\" src=\"https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2019\/01\/2019-Performance-Updates-for-Rentec-Direct-Software-compressor.jpg\" alt=\"performance updates rentec direct\" width=\"950\" height=\"558\" srcset=\"https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2019\/01\/2019-Performance-Updates-for-Rentec-Direct-Software-compressor.jpg 950w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2019\/01\/2019-Performance-Updates-for-Rentec-Direct-Software-compressor-300x176.jpg 300w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2019\/01\/2019-Performance-Updates-for-Rentec-Direct-Software-compressor-768x451.jpg 768w, https:\/\/www.rentecdirect.com\/blog\/wp-content\/uploads\/2019\/01\/2019-Performance-Updates-for-Rentec-Direct-Software-compressor-600x352.jpg 600w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Do you dislike waiting for a web page or application to load as much as I do? \u00a0The moment I load up a website, whether I&#8217;m on a mobile device or desktop, if it takes more than the count of two to load, I generally move on. \u00a0According to Google and other web researchers, this puts me into a pretty small group of the most annoyingly discerning of web users. Think of it this way &#8211; if my &#8220;need for speed&#8221; were something else, say, a need to clean (it&#8217;s not.. but let&#8217;s go with it) it would drive me utterly bat crazy if the floors weren&#8217;t mopped every day, or if one stray loose sock was sitting all by itself without it&#8217;s buddy. \u00a0This is great news for Rentec Direct users though because my need for speed helps save you time every day!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While I&#8217;m somewhat lucky in that I get to choose what hat I&#8217;m wearing each week, one of my favorite hats to wear is the one that does something to save <\/span><span style=\"font-weight: 400;\">you<\/span><span style=\"font-weight: 400;\"> time. \u00a0See, I&#8217;m using the system every day just like you are. \u00a0If something loads slow for anybody I&#8217;m on top of it (like cheese on macaroni).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you aren&#8217;t interested in the technical details, I&#8217;ll summarize what&#8217;s coming for you. \u00a0&#8220;Rentec Direct is getting some major upgrades and will continue to be the fastest property management software solution on the planet!&#8221;. \u00a0If you want to know how or why our system is so amazingly fast, read on. Otherwise, that&#8217;s pretty much the gist of this article and you can stop here if you are content knowing that you are using the fastest system.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The meat &amp; potatoes of the upgrades&#8230;<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">I&#8217;ve watched thousands of Rentec Direct clients grow from managing a handful of properties to hundreds, even thousands, of properties. \u00a0At ten, fifty, or even a couple hundred properties it&#8217;s hard to notice any performance issues. Once you grow up to 500+ properties you might notice that some reports and lists don&#8217;t load as quick as they used to. This is because a report might be loading 500 lines of data, but to generate those 500 lines of data it needs to reach out to the database 10 or 20 times per line for a total of 5,000 to 10,000 data inquires. \u00a0Now multiply this time the other 2000 or so people that are using the system simultaneously and we&#8217;re asking our database to return up to 20 million pieces of data at a time. That&#8217;s a lot of data, more than I ever dreamed Rentec would process when I came up with the idea over 10 years ago.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To ensure that our growing clients experience the same ultra-fast system they have always been used to, I&#8217;ve been working with our engineers to improve the overall speed of the system. \u00a0Here&#8217;s what we&#8217;re working on, and some things we&#8217;ve already done.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Database Updates.<\/strong><span style=\"font-weight: 400;\"> \u00a0Let&#8217;s just start with the elephant in the room. \u00a0Without a database, there is no application. All your data is in the database among billions of other records. \u00a0When you load a page in Rentec Direct the database is tasked with sorting through those billions of records to return just the records you need. \u00a0Needless to say it takes a fair amount of processing power to do this effectively. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The entire database layer was recently converted to a new platform that is over 500% faster and, even better, an auto-scaling architecture. \u00a0The &#8220;auto-scaling&#8221; piece is what I&#8217;m most excited about. While a 500% performance increase is nothing to sneeze at, the auto-scaling allows a nearly infinite amount of on-demand resources. \u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Our database back-end now will continuously monitor load on the database, and if load reaches a threshold (say 40% because I like there to be lots of spare capacity at all times so you never have to wait), the system will automatically add another server to the database cluster and automatically add it to the load balancing. \u00a0Pretty cool right? This gives us virtually unlimited capacity.<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400;\"><strong>Server Updates.<\/strong><span style=\"font-weight: 400;\"> \u00a0Last year we also converted the application servers to use a load balanced design while at the same time quadrupling our capacity. \u00a0Each individual server has 4x the capacity it did previously, plus these servers are load balanced to evenly distribute the load, while simultaneously providing failover capabilities.<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400;\"><strong>Active slow query monitoring.<\/strong><span style=\"font-weight: 400;\"> \u00a0Even the fastest database hardware can be brought to its knees by what&#8217;s called an &#8220;unoptimized query&#8221;. \u00a0Fortunately we have the best developers on the planet, so this rarely happens. But, in the event something slips through in an less than optimized state, we are implementing an active query monitoring system in the system this year. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">I know, that&#8217;s a lot of geek-speak&#8230; What this means is if you load a report or page in the system and it loads slow due to a less than optimal query, our engineers will automatically get notified so they can fix it. \u00a0That way, the next time you go to the same page it will be faster.<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400;\"><strong>Content Delivery Network.<\/strong><span style=\"font-weight: 400;\"> \u00a0\u00a0In the past ten years, Rentec Direct has added clients all over the world, while our entire operations and engineering team has remained right here in Grants Pass, OR. \u00a0When Rentec started in 2007, all the servers and data was in a local data-center about 30 feet away from my desk. Boy things have changed. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">We no longer manage our own hardware, we let Amazon do that since they have about ten gazillion times more hardware available in dozens of data centers. \u00a0Plus they maintain the security of that hardware far better than we ever could, which lets us focus on building better software rather than maintaining hardware. \u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">We utilize a content delivery network (CDN) from <\/span><a href=\"https:\/\/www.cloudflare.com\/network\/\"><span style=\"font-weight: 400;\">Cloudflare <\/span><\/a><span style=\"font-weight: 400;\">which serves your data from the closest data center to you. \u00a0Let&#8217;s say you, or your tenant, is in New York logging into Rentec Direct. \u00a0While our hardware might be located at an Amazon data center on the west coast, your request will go to the Newark, NJ node and be served out of there. \u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If you are travelling for business to Singapore and need to login, we also have a data center in Singapore serving your data. \u00a0So no matter where you go, our network of 165 data centers around the world will get you the fastest, most secure access to your data humanly imaginable.<\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400;\"><strong>User-friendly Practices.<\/strong> <span style=\"font-weight: 400;\">\u00a0Because we are investing heavily in database and server resources, not to mention writing really good code, we are able to do things that other property management software systems can only dream of. \u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Here&#8217;s an example: \u00a0When you go into your bank account ledger, you can set your filter to show you the current month&#8217;s transactions, the current year&#8217;s transaction, or all transactions. \u00a0If you select one of the latter options it might be thousands, or tens-of-thousands of lines of transactions all displayed on the same page. This gives you the ability, with Rentec Direct, to scan or filter the entire list of transactions without clicking through pages of data.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Other platforms (we&#8217;re not naming any names\u2026.. <em>but pretty much ALL OF THEM<\/em>) can&#8217;t handle the load of showing the entire set of transactions, so they do what is called pagination. \u00a0This means if you are looking for a transaction you might have to click on page 2, then page 3, then page 4 \u2026\u2026\u2026 then page 532 to get to what you need. That&#8217;s never the case with Rentec. \u00a0We&#8217;ve designed our systems with you in mind, rather than saving money on server resources, so you have faster and more efficient access to your data.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you read past my summary above and read all this, thank you! \u00a0It might mean that you are as passionate about performance as I am. \u00a0I assure you, the performance of Rentec Direct is one of our major ongoing goals, but as I mentioned above we&#8217;re really focusing on some major steps for this year to keep Rentec light years ahead of the curve.<\/span><\/p>\n<hr \/>\n<h3>Related Reading For You:<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/temporarily-unavailable-what-it-really-means-for-your-business\/\">What Happened with the Amazon S3 Server Outage that Broke the Internet<\/a><\/li>\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/feature-friday-data-security-with-rentec-direct\/\">Data Security with Rentec Direct<\/a><\/li>\n<li><a href=\"https:\/\/www.rentecdirect.com\/blog\/feature-wrap-up-2018\/\">End of Year Feature Wrap-Up for Rentec Direct<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Do you dislike waiting for a web page or application to load as much as I do? \u00a0The moment I load up a website, whether I&#8217;m on a mobile device or desktop, if it takes more than the count of two to load, I generally move on. \u00a0According to Google and other web researchers, this [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":10340,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"iawp_total_views":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4,725],"tags":[578,474],"class_list":["post-10339","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-update","category-property-management-software","tag-data-safety","tag-performance","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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