{"id":10316,"date":"2019-01-10T16:34:48","date_gmt":"2019-01-11T00:34:48","guid":{"rendered":"https:\/\/www.rentecdirect.com\/blog\/?p=10316"},"modified":"2019-01-10T16:34:48","modified_gmt":"2019-01-11T00:34:48","slug":"multiple-tenant-payment-accounts","status":"publish","type":"post","link":"https:\/\/www.rentecdirect.com\/blog\/multiple-tenant-payment-accounts\/","title":{"rendered":"New Feature – Multiple Tenant Payment Accounts for Online Rent Payments"},"content":{"rendered":"

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Give your tenants more ways to pay rent online with new multiple tenant payment account options from Rentec Direct. \u00a0<\/span><\/p>\n

When it comes to paying rent or other rental related expenses online, your tenants might prefer to use more than one bank account or credit card to make the payment.\u00a0\u00a0<\/span>Which is why we announced a new feature last July that allows tenants to schedule <\/span>recurring rent payments with their credit card accounts<\/span><\/a>, whereas previously it was limited to bank accounts for ACH transactions. \u00a0Along with that update came an improved interface on the Tenant Portal<\/a> to allow tenants to add multiple payment accounts to the system and select which account they want to schedule payments from.<\/span><\/p>\n

As it turns out, this feature was not just a massively popular feature for tenants, but as property managers noticed the improvements that tenants had available, we’ve had countless requests to extend the management interface with the same capabilities.<\/span><\/p>\n

New Features For Managers and Landlords<\/h3>\n

Today, those wishes come true! \u00a0The management interface has been updated to include the same features. \u00a0You (as a property manager or landlord) can now securely add multiple payment methods on behalf of the tenant. \u00a0Then either you or the tenant can use those payment methods to schedule one-time or recurring rent payments.<\/span><\/p>\n

This roll-out also solves a couple issues we had reported. \u00a0An inconsistency presented itself when both the tenant and the manager made edits to the same payment account. \u00a0This update solves that issue.<\/span><\/p>\n

This new feature is automatically activated if you are setup for online payments. \u00a0Just right-click on a tenant and choose “Online Payment”. Then select “Manage Payment Accounts”.<\/span><\/p>\n

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As always, Rentec Direct employs bank grade security features to keep your tenant’s payment information safe and secure.<\/p>\n

The benefits of accepting online payments.<\/h3>\n

If you are not already accepting online rent payments, you might be missing out on some major benefits.<\/span><\/p>\n

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  1. Rentec Direct offers the service free!<\/strong> \u00a0This is a hugely valuable service you can provide your tenants at no cost to you. \u00a0Online rent payments via ACH (electronic check) transfers are included with your Rentec Pro or Rentec PM subscription.<\/span><\/li>\n
  2. Tenants love it!<\/strong> \u00a0Tenants can login to their portal or the <\/span>Resident Connect mobile app<\/span><\/a> [ <\/span>android <\/span><\/a>& <\/span>iphone <\/span><\/a>] to schedule rent payments from anywhere.<\/span><\/li>\n
  3. It saves you time.<\/strong> \u00a0With online payments the money goes directly from the tenant’s bank account into yours and the transaction automatically posts to the tenant’s ledger. \u00a0No checks to bring to the bank, or cash to count.<\/span><\/li>\n
  4. Fewer vacancies & less turnover.<\/strong> \u00a0Our <\/span>data shows that renters that have their rent scheduled<\/span><\/a> to be paid automatically through Rentec Direct are happier and stay longer. \u00a0This means less turnover and fewer vacancies for you.<\/span><\/li>\n<\/ol>\n

    Check out this video for more information on the <\/span>benefits of collecting rent online<\/span><\/a> from your tenants.<\/span><\/p>\n

    Help Enhance Rentec Direct<\/h3>\n

    These software updates are the result of valuable feedback and input from our awesome clients. If there is a new feature or a software enhancement you would love to see added to Rentec Direct, let us know. Learn how to\u00a0Vote on Feature Requests here<\/a>.<\/p>\n

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