Choose Print in the upper right to send it to your printer.  Note, the display on page puts each workorder right after the next; however, when sent to the printer it will page break each workorder to its own page.

Tenant Portal Repairs Tab

This has been one of our most frequent requests by property managers; to allow tenants to place workorders via the tenant portal.  We’re pleased to report that this new feature is released!

Tenants will have a new tab called ‘Repairs’ when they login to their tenant portal. Within this tab they can see a list of workorders associated with the property they are renting.  Clicking on any of the items will give them limited details (only what a tenant should see).  Tenants can also click the link at the bottom to Report an issue, where they can enter details of the problem which will automatically enter a workorder inside your Rentec Direct account, and email you about it’s existence.

By default this functionality is enabled for all new workorders.  If you want to prohibit tenants from placing workorders or modify the email preference, you can easily adjust these settings at Settings, Program Defaults.  You can also prohibit a tenant from seeing an individual workorder by de-selecting the ‘Tenant view‘ option when creating or editing workorders in the upper right.

By default, your Income account and Expense accounts are the same as you have already defined, or set to None if you have not previously set them.  To update the defaults, click the Properties tab, then right-click on your property, and select Edit Property.  From the drop-downs here you can specify your default income and expense accounts individually for each property.

In addition, any workorders expensed to a property will automatically also post to the default expense account for that property.

From the Rentec Team, we wish everyone a very happy new year!!

Simply go to your Properties tab, choose the property you have a repair to do, and click the wrench at the lower right of the screen to view any existing workorders.  To setup a new one, click Add new workorder / repair in the lower left.

Entering a new workorder is painless.  It’s as easy as entering a description, assign it to a vendor or person (if necessary), and a detailed description if needed.

Once you know the cost of the repair, you can enter it here, and quickly enter it as an expense to the property or the property and tenant (if the tenant is to be charged for the repair) by selecting the appropriate box on the right.

You can now view all workorders for a property by clicking the wrench that will now show to the right of the property name in the Properties tab, or within the edit property window.