Rentec Direct

What is it that seasoned landlords and property management services know about tenant screening that every property owner should?  This guide will show you how to successfully screen a tenant quickly and accurately and to form an informed decision on which prospective tenants to approve and which to decline, like the pros do.

There are two important traits a seasoned landlord looks for in a prospective tenant.  The ability to pay rent on time and the ability to care for the property.  Absent either of these traits and a tenant can cost a landlord thousands of dollars in damage and lost rent.  Follow these steps for the best chances of inheriting a tenant which complies with both of these important traits.

CREDIT: Credit reports are available to both professional property managers as well as private landlords and costs roughly $10 with the score included.  The credit report gives insight into how well the tenant pays their obligations.

• Credit Scores.  Different credit reporting agencies report scores differently, so basing a decision on a score is not always going to provide the same results across all major credit agencies.  When a FICO score is returned, scores can range from 300 – 850 with 850 being impeccable credit.   If the tenant recently lost their home to short sale or foreclosure, their score might be even lower almost entirely based upon the loss of their home and should be factored in accordingly.
• When a score is included and is near or above 650, generally  you can count on the tenant as a good payer.  It’s still a good idea to review the content of the report to make sure there are no current obligations past due.  The most important gauge as to if a tenant will pay their rent is if they are paying their current obligations such as credit cards.  If current obligations are past due, this is a great indication that the tenant is financially strapped and may not be able to afford rent either.
• Late mortgage payments.  Most property managers provide a special exception when a prospective tenant’s credit history shows late mortgage payments, or a mortgage default.  With the current economic climate and housing market there are a lot of previous homeowners either voluntarily or involuntarily losing their homes back to the bank.  Because these previous homeowners tend to be very positive and responsible renters, and provided other obligations are current, most landlords I have interviewed do not reject prospective tenants based on poor credit from the loss of a home.
• Medical bills.  Another component of a poor credit score can be related to medical bills.  An uninsured person with even a short hospital stay can attain tens to hundreds of thousands of dollars in medical bills in short order.  It’s fairly impractical for most people to pay these bills at the time of visit and as such they can often be turned into collection.   In interviewing numerous landlords, medical bills are often disregarded or lesser regarded when considering a prospective tenant’s credit worthiness.  It is however important to take into consideration the tenant will have a portion of their income going to these bills, likely from garnishment.  This reduces their income to afford rent and could impact your income to rent formula.

CRIMINAL: There are a number of criminal reports available to landlords and property managers.  One of the most popular and easy to obtain is a nationwide criminal history which cost about $9.  This report aggregates criminal data from states nationwide to provide a concise view of the criminal behavior of an applicant nationwide.  Unlike credit data, criminal data is not indexed by social security number.  Instead, criminal data is typically indexed by name and date of birth.  Even still, some jurisdictions have only logged criminal data by name only which makes determining criminal behavior a little more tricky than with credit.  Here are some tips to get the most from your criminal background reports.

• Be certain the name and date of birth (DOB) are correct when ordering your criminal report.  An applicant could accidentally or purposefully mistype their DOB on your application form which could cause a criminal report to appear clean, when it may not be.  The best way to guarantee this information is obtained correctly is to request a copy of a photo id with the application that includes dob.
• Verify address history.  Each criminal record returned will typically list the county or city of the offense.  Many screening vendors will cross-match these entries with an address history report for the applicant, to narrow the results to a manageable list; however, if your vendor provides you a complete list, it can be quite long.  To verify if a criminal record matches your applicant you can order an address history or SSN verification report that includes address history.  If a past address matches a city where the criminal offense took place, it’s a good bet the offense matches the applicant.
• When in doubt, order a more detailed report.  If the national or state-wide report you’ve run is inconclusive, you can order a county report on the applicant which in most cases will be more up to date than a broad report and may include more details to help identify the issue in better detail.

EVICTION: Perhaps the single most important factor when renting to a new tenant is if they have previously been forcefully evicted.  Eviction reports cost a landlord about $10.  There are three primary ways a tenant moves out of their rental.  1) They paid their rent on time and choose to move out voluntarily.  These tenants should not have any eviction history on record.  2) They were required to move out by their landlord (often referred to as “eviction”) for non-payment or other reasons, and did so as requested of the landlord.  This type of “eviction” will not show up on an eviction report because it is a voluntary eviction.  3) They were asked to move out by their landlord, and refused to do so leading the landlord to file for a court ordered eviction and forced removal of the tenant from the property.  This class of tenant will show eviction history on an eviction report.

The reason this eviction report is so vital when screening your next prospective tenant is because if a tenant has a tendency to be required to move out by their landlord and fails to do so without the court and sheriff forcefully removing them from the property, you as a landlord could stand to lose a lot of income catering to this type of tenant.  A court ordered eviction can take at best many weeks, and at worst many months.  All this time you cannot move in a new tenant, and are not collecting rent on the previous tenant amounting to a huge loss.

PERSONAL: The final critical step in screening a tenant is to verify the information they have submitted and interview the prospective tenant.  Much of the information provided on your application can be corroborated via the reports above and the remainder by calling the employers, past landlords, and other references.  If the information on the application does not add up or there is any evidence that the tenant provided invalid information on your application, that is an instant sign of trouble and an instant reason to decline the application.

Meeting and performing background screening on all adults that will reside in the household is an important step often forgotten.  It is normal and allowed in most states to charge a reasonable application fee which will cover your costs to run the combination of all reports above.  One final item which more landlords have said provided them an indication of how well a tenant will care for a property than anything else; look inside their car.  The interior of their vehicle is an excellent indication as to the inside of their house.

SUMMING IT UP: The reports listed above tend to be the most popular and in use by most landlords; however, there are many more reports available to landlords also.  Regardless the reports ordered, be sure to comply with all federal and state laws as well as FCRA (Fair Credit Reporting Act) guidelines.  If in doubt, most areas have local associations of landlords which are happy to help instruct in the legal aspect of screening prospective tenants.  The information above is opinions from many landlords nationwide; however, may not be effective in your particular market.  Define your own criteria and seek local legal assistance if necessary.

Learn more about Rentec Direct’s tenant screening products here.

We have two exciting announcement related to tenant screening to announce today!

CREDIT REPORTS - First, by popular demand, we are adding credit reports to the list of available reports for the low price of $8.95.  For property managers this is a full blown credit report which includes complete credit history and all accounts, inquiries, and credit score!  Data provided by TransUnion.  To see a sample reports and more information, click here.  Credit report results are returned instantly.

Appropriately it’s also “Black Friday” where many are out shopping and looking for discounts.  We’re announcing permanent improved pricing on many screening products!  Through excellent partnerships and quantity we’ve been able to secure even lower pricing for our landlords and property managers.  Here’s some pricing updates:

• Nationwide Criminal Super Search, was $9.95, now $8.75.  The nationwide criminal super search provides a comprehensive search across 49 states (all but Connecticut) for criminal records.  This has been one of our most popular reports.  Results are returned instantly.
• Nationwide Inmate Search, was $7.50, now $6.00.  The nationwide inmate search queries the department of corrections database in all states and returns inmate records associated with your subject.
• Nationwide Eviction, was $10.99, now $8.50.  This one is HUGE!  A must have for landlords to verify their prospective tenant was not previously evicted through the court system.   This search is nationwide and returns results usually in just a few seconds.

Click for more details on all tenant screening products.

All pricing examples include the ~30% discount offered to Rentec Pro, PM, and Association members.  Rentec Basic (free) users do not get the 30% discount; however, can upgrade their account at any time to obtain the discount.

We have updated our tenant screening portolio to include the following reports:

Bankruptcies, Liens & Judgments: The Bankruptcies, Liens and Judgments Search is a comprehensive nationwide search that provides case information on any filed bankruptcies, outstanding liens, and judgments. Results may include name, address, attorney, docket number, county, filing state, filing type, filing number, civil filings, bankruptcy filings, bankruptcy type, judgments, dismissal date, release date, tax lien type, asset amount and amount. Records are generally updated weekly.  This new reports has INSTANT results.  Many landlords rely on this report because it gives a great idea of the prospective tenant’s history.  Most evictions which are not satisfied turn into a judgment which would show up on this report.

Evictions: The Evictions Search provides information on past eviction filings. Results may include court, case number, judgment date, judgment amount, satisfied date, initial filing date, defendant information, and plaintiff name.  Eviction data is now also returned instantly.

These two new reports replace the following reports:
Evictions, Liens Judgments (1-3 business days).
Bankruptcy Search (1-3 business days)

With the introduction of these newer reports, you can get more of the necessary data to screen a tenant instantly.

Many tenant screens return instantly and you can view the data right after submitting it; however, some searches such as county level manual search as well as evictions searches actually require a dispatch to the county seat to retrieve the records.  These type of reports take 2-3 business days to retrieve.

To save Rentec Direct landlords time, we’ve added a feature to automatically email you when reports are available.  No more logging in to check each day to see if it has arrived.  You will be automatically emailed when each report is returned now with a quick link to the login page.

We anticipate this will be helpful, especially for property managers and landlords running reports frequently.

We’ve enhanced the criminal reports with photos.  Most states are now including mug or booking photos within the criminal record databases.  Rentec Direct’s tenant screening will now display the photo whenever one is provided by the reporting agency.

This is great news because it provides one additional identifying component when screening your prospective tenant.  Because criminal records can be returned with non-exact matches, when a photo is included and it matches the person or thier ID you know with higher certainty the record is valid.

To see what a sample report with an image looks like, click the sample report image to the right.  It will expand and show you what all your future criminal background reports are likely to resemble.

A couple years ago I had this question myself. At that time I visited the local credit reporting office in my town, and while they used to run screens on behalf of landlords have stopped that activity.  That is also true of pretty much every local screening company.  Property managers can run background screens, but only for their own clients.  This leaves the question, how does a private landlord screen their prospective tenants without a huge hassle?  I’ve been asked this dozens of times and  I’m happy to say I have the answers.

If you are a landlord, it’s actually quite easy.  The FCRA allows “tenant screening” as a permissible purpose for running certain background checks, including full criminal background screens, bankruptsy, eviction, and judgement checks.  You just need a reliable provider.  This can be obtained easy enough by googling ‘tenant screening’.  Which ones are reliable though?

What I’ve found is most tenant screening companies are using extremely limited databases.  None of them actually disclose what data they are using, or how they got it, or how complete it is.  With that, it’s more or less just a guess as to if they have valid data.  Most tenant screening companies suggest you use one of their packages which include a “nationwide” search of some sorts.  I’ve found these less than accurate as well because their nationwide results tend to only have results if they specifically have already scanned for that particular record.  What are the chances?  Pretty slim indeed.  It often equates to a substantial investment in invalid results.  I’ve even heard that some landlords use multiple screening companies paying two to three times what they should as a result.

Because of the guesswork, and game of chance out there, and since we have lots of landlords using Rentec Direct for it’s property management software capabilities, we’ve worked out a partnership with a premier data screening wholesaler to be able to provide tenant screening services directly to our customers.  The quality of the data is second to none.

One might ask, “how is it different than the rest”?  Great question!  While we offer similar nationwide and statewide searches, most of our nationwide and statewide databases are updated extremely frequently with complete records from that state.  This differs from many screening companies.  Additionally, and this is a major difference, we offer an intelligent search (Intellisearch) feature which at no cost to you scans the entire previous address history of your prospective tenant.  It then recommends the specific local products designed to give you the most accurate results for this tenant.  After all, why spend 4 times as much out there on a broad nationwide search when you can learn the specific locations this tenant has lived and run state and county level searches which produce up to date, and flawless results for as little as $6.  By the way, our comprehensive nationwide criminal, which includes the nationwide sex offender database, is only $9.95 for Rentec members.

We’re currently offering a 2 month FREE trial to Rentec Pro which includes a 30% discount on all screening products.

Did you know that in a brief survey I’ve found that 9 out of 10 landlords do not properly screen their new tenants?  Granted, the term “properly” is somewhat arbitrary.  Here’s how I define a proper tenant screening.

First and foremost it’s absolutely vital you know the criminal history of your new tenants.  Do you want the liability of renting to a convicted felon in your property?   A proper background screen will give you address history for your new tenant, which is good for verifying the legitimacy of their application as well as knowing just where to run criminal background reports on.  Did you know the typical “nationwide” criminal report is simply a compilation of that particular screening agencies information?  More often than not it seems, those nationwide reports do not include any records.  That’s why you see “no data for subject” so often when running them.  For this reason it is absolutely vital to run the background reports based on the address history of the subject.

The second thing I want to know is has this tenant ever had any judgments, liens, or bankruptcies.  If they rented in the past and defaulted or caused a hardship on a previous landlord they most likely have a judgment against them if the landlord turned them into any form of collection.  If bankruptcies or liens show up in the tenant history it also gives a good example of how responsible they have been with their bills in the past as well.

There are a couple really cheap supplemental reports which are optional, but often a good idea.  Performing a SSN validation usually only costs a couple dollars and confirms this person is who they say they are.  A good SSN validation will also include complete address history.   You can also search the federal government maintained terrorist database if you are so inclined.

Running a credit report used to be on my list of must have reports; however, rules have recently changed which prevent private landlords from running credit reports.  If you have the ability, I find verifying a tenant’s current bills, including their new rent payment, vs their income is useful to see if they can afford to rent.

So why is it that 90% of landlords aren’t properly screening their tenants?  It usually boils down to choosing the wrong screening vendor, or product.   From my research, most landlords run what is usually referred to as a “nationwide criminal” report because it sounds like it searches the whole country, and usually is fairly cheap.   The unfortunate part is, these reports often do not do an exhaustive search of every state’s records and therefore do not have complete or accurate results.   They more often than not are very old databases as well.  It is vital to know your tenant’s address history so you can choose the correct databases to search.

The second important thing to know is if the records you received valid.  If you receive a hit on a statewide search, it is absolutely critical to check with the county in which the record originated to ensure validity.   In fact, a landlords use of non-public information is dependant on this step.  You must verify a record with the county prior to using the information as a basis for rejecting an application.   Your screening agent should be able to do this for you.

Finally, one last critical point to address.  Run background reports on every applicant.  This includes husband, wife, roommates, co-signers and anyone over the age of 18 who is going to be living in the household.  Most landlord charge an application fee per-person to cover these expenses.  It is completely expected nowadays.

Rentec Direct now offers complete tenant screening integrated into our already popular property management software!   We provide you by default our Intellisearch query which, at no cost to you, searches your prospective tenant’s address history and tells you which reports you need to run to get accurate results.  We back it up with statwide criminal comprehensive searches, county level queries, judgement and liens searches, as well as an array of important supplimental searches.  We also are offering 30% off regular pricing which makes Rentec Direct’s tenant screening the most economical choice available!

Rentec Direct is pleased to release the ability for all our users (both free as well as Pro members) to be able to run criminal background and tenant screening checks on your tenants or potential tenants.

It’s super simple too!  Just login to your Rentec Direct account (if you don’t have one, signup now for free in less than 2 minutes).   If you are using Rentec Direct for online applications, when you receive an application, simply click the ‘Background Check’ to initiate the background screening tools.  Otherwise, click on Reports, then Tenant Screening Reports to initiate a new report or view your existing ones.

Not only is it simple, but it’s very inexpensive.  We’ve reviewed many tenant screening outfits, and being landlords ourselves we’ve discovered the pricing is prohibitive in most cases to do comprehensive criminal background checks on every applicant.  As landlords, we typically charge a $25 application fee and that never seemed to cover the costs of a decent criminal background report.  NOT ANYMORE!  Rentec Direct has teamed up with the nation’s more comprehensive supplier of criminal reports, and formed an exclusive arrangement to provide these reports to Rentec Direct users at a substantial discount.    For example, a complete nationwide super criminal search, which includes sex offender registration for all 50 states, costs only $10.00*.

More information and sample reports are available over here.

*Pricing accurate as of the date of this post.  Pricing could vary in the future.