Tenant Portal Repairs Tab
This has been one of our most frequent requests by property managers; to allow tenants to place workorders via the tenant portal. We’re pleased to report that this new feature is released!
Tenants will have a new tab called ‘Repairs’ when they login to their tenant portal. Within this tab they can see a list of workorders associated with the property they are renting. Clicking on any of the items will give them limited details (only what a tenant should see). Tenants can also click the link at the bottom to Report an issue, where they can enter details of the problem which will automatically enter a workorder inside your Rentec Direct account, and email you about it’s existence.
By default this functionality is enabled for all new workorders. If you want to prohibit tenants from placing workorders or modify the email preference, you can easily adjust these settings at Settings, Program Defaults. You can also prohibit a tenant from seeing an individual workorder by de-selecting the ‘Tenant view‘ option when creating or editing workorders in the upper right.
Product Update, Rentec Basic, Rentec Pro
repairs, tenant portal, tenant repair, workorders
We’ve had a lot of interest lately from landlords requesting weekly or daily rental support. We’ve previously had support for these; however, the process was a bit tedious. We’ve added support within the move-in tenant screen to select Daily, Weekly, or Monthly rental period.
For standard monthly rentals, just leave the selector on ‘Monthly’; however, for those renting more short-term choose Weekly or Daily from this drop-down menu. The system will then take care of all necessary calculations for you and place the appropriate values into the tenant ledger and the recurring transactions.
Product Update, Rentec Basic, Rentec Pro
daily, rental period, weekly
We’re introducing another great improvement to kick off 2010. Your ledgers (tenant, property, and bank account) are all downloadable in CSV format which opens directly into Excel! Don’t use excel? No worries because CSV is a universally recognized format that pretty much every application, including Quickbooks, Quicken, Google Docs, and others widely use and accept. It’s also easily readable via a text editor such as notepad.
Additionally, this opens up the ability for you to backup your own data if you choose. Any time, to use this new feature just open up any ledger. At the bottom of the ledger is a link that says download this data. If you have Excel installed it can be opened directly into Excel, or saved to your computer where you choose.
Product Update, Rentec Basic, Rentec Pro
backup, csv, download, excel, export
Rentec Direct property management software has always un-officially supported adding multiple tenants to a property; however, we’ve officially added and expanded the support and made it easier to use and to report on.
If you want to add multiple tenants to a single property or unit, you can do so just by choosing Place New Tenant from the Properties tab. What’s new is as you add additional tenants, they will all show up right on the properties tab so you can easily see all of the tenants instead of just the primary.
Additionally the reports have been expanded to support roommate scenarios. Both the All Tenants Report and the Rent Roll Report now show in sequence all tenants associated with a property. Here’s a snippet of the Rent Roll Report with the three tenants moved into the test property 1429 SW Foundry.
For more information on how to use this feature, choose need help? in the upper right once logged in, and select the topic labeled How can I add multiple tenants or roommates to a single property?
Product Update, Rentec Basic, Rentec Pro
college, multi tenant, roommate, shared housing, split rental
Firefox and Safari users may never have seen this issue, but Internet Explorer issues have often missed something when printing their reports. IE often chops off the right hand side of the report when printing to some printers. We had earlier anticipated that IE might correct the issue with the print jobs; however, we waited and waited and nothing came. We’ve taken measures into our own hands to fix the issue and also make the print engine more flexible.
You’ll notice when you pull up any report preview now that the print button opens a new window instead of sending directly to the printer. This follows common practice used by online applications such as mapquest and google maps when printing directions. This allows for a couple things.
- We can assign new styling just to the print job so when printing it does not include the border and a few other elements designed for the preview.
- We can assign custom font sizes to your print jobs so you can define the size of the print. Just visit Settings, then Program Defaults, and set the font size to your preference. The default is 12px; however, a lot of users are opting to bump this up to 14px for easier readability on paper.
Product Update, Rentec Basic, Rentec Pro
google maps, IE, mapquest, print jobs, printer
In June we posted an update that you can print invoices and receipts. Since then we’ve received some feedback that it would be great to customize some aspects of the invoice. The message printed at the bottom in particular.
We’ve added new functionality within the Settings menus to let Rentec users edit the message. Simply visit the Settings tab, click on the new Accounting Defaults option, and edit the option you see in the screenshot below. By default it will say ‘Thank You’; however, you can add any text you like to print on all invoices up to 200 characters.
Of note, to keep the interface clean, we’ve split up the Default Settings pages into two unique categories. When you click on the Settings tab you will now see a new option called Accounting Defaults. All program defaults that had to do with accounting functions have been moved into their own section.
Product Update, Rentec Basic, Rentec Pro
invoices, printing invoices, settings