Tenant Portal Repairs Tab
This has been one of our most frequent requests by property managers; to allow tenants to place workorders via the tenant portal. We’re pleased to report that this new feature is released!
Tenants will have a new tab called ‘Repairs’ when they login to their tenant portal. Within this tab they can see a list of workorders associated with the property they are renting. Clicking on any of the items will give them limited details (only what a tenant should see). Tenants can also click the link at the bottom to Report an issue, where they can enter details of the problem which will automatically enter a workorder inside your Rentec Direct account, and email you about it’s existence.
By default this functionality is enabled for all new workorders. If you want to prohibit tenants from placing workorders or modify the email preference, you can easily adjust these settings at Settings, Program Defaults. You can also prohibit a tenant from seeing an individual workorder by de-selecting the ‘Tenant view‘ option when creating or editing workorders in the upper right.
Product Update, Rentec Basic, Rentec Pro
repairs, tenant portal, tenant repair, workorders
We’ve had a lot of interest lately from landlords requesting weekly or daily rental support. We’ve previously had support for these; however, the process was a bit tedious. We’ve added support within the move-in tenant screen to select Daily, Weekly, or Monthly rental period.
For standard monthly rentals, just leave the selector on ‘Monthly’; however, for those renting more short-term choose Weekly or Daily from this drop-down menu. The system will then take care of all necessary calculations for you and place the appropriate values into the tenant ledger and the recurring transactions.
Product Update, Rentec Basic, Rentec Pro
daily, rental period, weekly
We’re introducing another great improvement to kick off 2010. Your ledgers (tenant, property, and bank account) are all downloadable in CSV format which opens directly into Excel! Don’t use excel? No worries because CSV is a universally recognized format that pretty much every application, including Quickbooks, Quicken, Google Docs, and others widely use and accept. It’s also easily readable via a text editor such as notepad.
Additionally, this opens up the ability for you to backup your own data if you choose. Any time, to use this new feature just open up any ledger. At the bottom of the ledger is a link that says download this data. If you have Excel installed it can be opened directly into Excel, or saved to your computer where you choose.
Product Update, Rentec Basic, Rentec Pro
backup, csv, download, excel, export
Rentec Direct property management software has always un-officially supported adding multiple tenants to a property; however, we’ve officially added and expanded the support and made it easier to use and to report on.
If you want to add multiple tenants to a single property or unit, you can do so just by choosing Place New Tenant from the Properties tab. What’s new is as you add additional tenants, they will all show up right on the properties tab so you can easily see all of the tenants instead of just the primary.
Additionally the reports have been expanded to support roommate scenarios. Both the All Tenants Report and the Rent Roll Report now show in sequence all tenants associated with a property. Here’s a snippet of the Rent Roll Report with the three tenants moved into the test property 1429 SW Foundry.
For more information on how to use this feature, choose need help? in the upper right once logged in, and select the topic labeled How can I add multiple tenants or roommates to a single property?
Product Update, Rentec Basic, Rentec Pro
college, multi tenant, roommate, shared housing, split rental